Jashita Hotel

An amazing Italian/ Mexican fusion, a home away from home. We feel honoured to have been a part of the Jashita Familia, even just for a very short time! We stayed 8 days, and truly loved every moment. If you’re looking for a very calm, inviting atmosphere, a safe haven to rest and rejuvenate, look no further. I sincerely hope this place never changes. I would come back twice a year if I could. So let me tell you a little about our stay… TRANSPORTATION- the hotel arranged transportation for us to and from the airport, with the same amazing driver! We could have rented a car as well, as there is secure parking available onsite. It was our first time to the area so we were happy to take the arranged transportation to visit the ruins (parking seemed like chaos there) and cenotes (which was actually nice, we didn’t do a guided tour we just had a driver and arranged to hop around cenotes that were close by- it was great, felt very safe the entire time). The BEACH. It was amazing. The water was SO warm! The bay is a small sanctuary from the windy days that can hit Tulum, even on the windiest of day you can still swim and snorkel with ease. The hotel has marked and cleared a path from the main water entrance out to the bay, that you can swim and touch the entire time. It’s a lovely wild bay, full of wild sea creatures to explore and respect while venturing into their home! Having the ability to swim and then stop and stand for a moment is incredible. We saw lots of beautiful fish, a stingray and many small little reefs to connect with under the sea. The beach & pool LOUNGE AREA was impeccably kept, with staff committed to keeping the seaweed cleared, and the seating, comfortable and areas almost spotless. This is not a party beach/ hotel, and I was thrilled about that! For the most part everyone staying there is relaxing, and enjoying the natural sounds of the surroundings. It was such a beautiful part of what makes this place truly special! It is a family friendly space, but those bringing their children were all very respectful of how everyone was spending their time. The adults only pool was a great option as well, although I do always enjoy hearing the laughter of children- something so special about it! BEACH SERVICE, around the pool and literally anytime you wanted something was impeccable! We felt really taken care of! Any requests we had were always met with kindness and compassion, and the team members truly went above and beyond to make things happen! As someone who paid to stay at Jashita, I am happy they charge a fee to access the beach for anyone not paying to stay at the hotel already (I noticed a few reviews that were unhappy about this) the sun beds, snorkeling and service alone are well worth the cost to visit incredible spot. The POOL options were stunning, the rooftop pool is truly something unlike anything we’ve ever seen! Sangria Hour from 12:30-1:30 was a hit, and we don’t really drink that much, but we really enjoyed

We loved this property and would gladly return. The hotel is the right size -- big enough to offer excellent service, a private beach, an elegant restaurant, spacious and well-appointed room, and a lovely spa -- but without the hype and tumult of larger Gulf of Mexico properties. Jashita has a distinctly Mexican look and vibe. Highly recommend for a similar-minded traveler.

Jashita Hotel is situated in a private Bahia out of this world. No pictures, videos, testimonials online do the place justice! Completely unreal! They think of everything for you and prepare anything you might possibly need, very clean and unique. The level of friendly, attentive and responsive service was top notch. The restaurant is very accurate and really well run and the food is fresh, delicious, with a great selection covering all dietary needs; outstanding in every point. Will go back for sure.

This resort is truly outstanding. Beautiful and peaceful location, beach and surroundings. Very friendly, accommodating and service oriented personnel in all functions of the hotel. Excellent restaurant offering a large variety of great food and experiences. Very nice and well equipped rooms and facilities integrated in a beautiful garden and beach with respect for the surroundings. I highly recommend this wonderful place and would love to return one day!

This is the 6th time we've spent between one and two weeks in Jashita, and each time it's been an undeniable pleasure. Between the beauty of the site, the serenity that emanates from it, the staff of both the hotel and the Pandano restaurant, always so kind, smiling, friendly and attentive to the slightest request, we feel right at home with a top-class service. We've become part of a wonderful family. Thank you all, we're already looking forward to coming back next year :-)

This hotel is small and a perfect paradise island. All the staff is so nice, especially Daniel he took extra care of my sister and I. We had the best massage by the beach by two fabulous ladies. They were so kind and attentive. The breakfast that is included was amazing. We loved having the guacamole and a drink by the beach or the rooftop terrace (amazing views). Our room was very clean and comfortable and always kept clean. We also felt very safe here. Towels were easily available for us at the beach and pools. We will definitely be back for another visit, we weren't ready to leave.