Alaya Tulum
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1 room, 2 adults, 0 children
All properties in Tulum
Alaya Tulum
Carr. Tulum-Boca Paila Km. 8.3, Tulum Beach, Zona Costera, Tulum, Quintana Roo 77760, Mexico
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Highlights
Excellent service
Sparkling clean
Free parking
Pets welcome
Ideal locationShow more
Amenities
Exclusive Beach Area
Diving
Snorkeling
Massage Room
Fitness Room
Private parkingFree
Bar
Restaurant
All amenities
Property Description
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.
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9.0/10
Cleanliness9.0
Amenities9.0
Location9.0
Service9.1
All 101 reviews
Surroundings
Airport: Tulum International Airport
(47.2 km)
Landmarks: Lula Wellness Tulum
(140m)
Landmarks: Casa Violeta
(210m)
Landmarks: Aluxiik Arts Gallery
(220m)
Landmarks: H Moonlight Tulum
(230m)
Landmarks: UMi Beach Club
(310m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Suite, Balcony, Partial Ocean View
Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
7
Room, 2 Double Beds, Partial Ocean View
Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
6
Ocean View Suite With Balcony
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
7
Panoramic Villa, 2 Bedrooms, Ocean View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
12
Suite, 1 King Bed, Beach View, Oceanfront
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
8
Apartment With Kitchen
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
6
Family Villa, Balcony
Bedroom 1:1 Queen bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
5
Villa With Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
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Guest Reviews
9.0/10
Great
101 reviews
Verified Reviews- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.1
Average for similar properties in Tulum
AI Summary
Located in a serene beachfront setting, the property provides easy access to amenities with a serene atmosphere. Guests praise the exceptional and friendly service, with staff going above and beyond for guest comfort.
jesuisff
December 13, 2024
The room is quite big, the price is very high, the service is very good
Original TextTranslation provided by Google
Bashkim
May 16, 2025
Best decision so far. The place is so romantic and the service was great. I mean everything was just perfect.
Matthew
April 16, 2025
I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
Brenda
April 9, 2025
This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.
Melissa
March 11, 2025
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
Annette
February 22, 2025
I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.
Isabella
February 15, 2025
If you’re looking for a quiet retreat this is not the place . We were in the garden room right next to the kitchen. I heard the kitchen utensils and pots and pans, banging until late into the evening when the kitchen closed and then early in the morning and late at night I could hear children, crying, and scream screaming around us. More of a family retreat. There was only one restaurant on site however, if you wanted to go and choose other restaurants, you could walk along the streets and find other restaurants. It was just a little inconvenient.
Charlie
February 2, 2025
We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
Services & Amenities
Most popular business facilities
Exclusive Beach Area
Diving
Snorkeling
Off-site
Massage Room
Fitness Room
Private parking
Free
Bar
Restaurant
Car Rental
Currency Exchange
Wi-Fi in Public Areas
Free
Exclusive Beach Area
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business services
Wedding Service
Front desk services
Front Desk with Limited Hours
Concierge Service
Front Desk Safe
Currency Exchange
Tour/Ticket Service
VIP Check-In Service
Languages spoken
Spanish
Food & drink
Bar
Room Service
Public areas
Garden
Water Purifier
Health & wellness
Massage Room
Windsurfing
Off-site
Diving
Snorkeling
Off-site
Yoga Session
Beauty and Makeup
Fitness Room
Activities
Exclusive Beach Area
Public Beach
Fishing
Eco Tours
Off-site
Cleaning services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Safety & security
First-Aid Kit
Smoke Detector
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–22:00
To check-in, contact the property in advance.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 8
Phone:+52-9841591696
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Alaya Tulum?
The check-in time at Alaya Tulum is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Alaya Tulum?
What amenities and services does Alaya Tulum have?
Alaya Tulum has the following amenities and services: Shuttle Bus Service.What amenities and services does Alaya Tulum have?
Are pets allowed at Alaya Tulum?
Yes, Alaya Tulum is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Alaya Tulum?
How much does it cost to stay at Alaya Tulum?
Prices at Alaya Tulum are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Alaya Tulum?
Which airport is closest to Alaya Tulum?
Tulum International Airport is the closest airport to Alaya Tulum, and it is about 53 mins from hotel by car (47.2 km).Which airport is closest to Alaya Tulum?
What is the cancellation policy for Alaya Tulum?
The cancellation policy for Alaya Tulum varies depending on the type of room and booking conditions.What is the cancellation policy for Alaya Tulum?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 47.23KM |
| Average Price From | GBP324 |
| Hotel Star Rating | 3 |