Wakax Hacienda - Cenote & Boutique Hotel
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Wakax Hacienda - Cenote & Boutique Hotel
Homestay
Playa Del Carmen, Carr. Cancún, Tulum, Quintana Roo 77765, Mexico
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Amenities
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Hiking
Spa
Massage Room
ParkingFree
All amenities
Property Description
When you stay at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World in Tulum, you'll be on the waterfront, a 4-minute drive from Tulum National Park and 8 minutes from Xel-Há Park. This family-friendly hotel is 6.4 mi (10.3 km) from Tulum Mayan Ruins and 9.8 mi (15.8 km) from Tulum Beach.
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9.6/10
Cleanliness9.6
Amenities9.6
Location9.6
Service9.6
All 61 reviews
Surroundings
Airport: Tulum International Airport
(51.2 km)
Landmarks: Casa Tortuga Tulum
(460m)
Landmarks: Selva Maya Eco Adventure
(640m)
Landmarks: Cenotes Labnaha
(690m)
Landmarks: Mystic Adventure Atv & cenote tour All Trips mx
(760m)
Landmarks: Bahía Soliman
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Standard King Room
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
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1
Two-Bedroom Villa With Private Pool
2 king beds
Has window
Non-smoking
Wardrobe
Garden view
Wi-Fi in room
Hair dryer
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7
Suite With Terrace
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

12
Family Two-Bedroom Suite
2 double beds
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Villa With Private Pool
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

5
Standard Room With Two Double Beds
2 double beds
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

7
Junior Suite With Terrace
1 king bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
9.6/10
Amazing
61 reviews

- Cleanliness9.6
- Amenities9.6
- Location9.6
- Service9.6
Average for similar properties in Tulum

AI Summary
Located near Tulum, Wakax Hacienda provides spacious, well-equipped rooms and outdoor activities. Guests praise the exceptional service and friendly staff, offering a unique and relaxing atmosphere.

Guest User
February 3, 2024
The best jungle hotel I've ever stayed in, bar none. Free bicycles, kayaks, and cave exploration activities. But there is only one restaurant nearby and it's a bit expensive.
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Anonymous User
March 26, 2024
The room is very spacious, the service is very good, the overall environment is very quiet, and there are many activities to participate in the hotel~
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Guest User
September 3, 2025

We have just spent 6 amazing nights at Wakax Hacienda. We felt truly looked after by every single member of staff right from the moment that we arrived. David helped us to curate each day that we spent at the Hacienda, with each experience being totally memorable. We loved swimming in the cenotes and paddle boarding on the lagoons. He also gave brilliant recommendations for things to do and see outside the hacienda too. It made a real difference to our stay. The staff at the restaurant and at the pool bar are so friendly and couldn’t be more helpful, always keeping track of what you’ve been up to and asking how your stay is going. We went to the yoga with Carla at every opportunity that we had, she was a brilliant teacher who was able to adapt each session based on the level within the class. I’m sad we didn’t fit in one of her treatments. The staff on reception were always so responsive on WhatsApp, making our stay much smoother. As for the hacienda itself, it’s so expansive, you feel like you have the place to yourself. During our stay we rarely had anyone else using the facilities whilst we were, so we had a whole Cenote to swim in just for us, and a whole lagoon for paddle boarding!! Our room was perfect, so tranquil and spacious. It’s very handy having the bikes for cycling around the hotel, most things are in a close proximity but means you can make a quick retreat from the mosquitos - but also explore the more expansive parts of the hacienda.

Guest User
September 3, 2025

I stayed two nights with my two children, ages 7 and 4. Our two-bedroom suite was beautiful, very well-appointed and comfortable. We swam in two of the three pools and the cenote, and went kayaking on the lagoon. David took great care to ensure we got the most of the experience, guiding us on a private tour of the cenote cave and visiting the resident animals, including a newborn piglet. The property is lovely and food was great. I can't recommend it highly enough and look forward to our return.

Guest User
August 24, 2025

What an absolutely phenomenal hotel. Set in 400 acres of beautiful jungle, lakes and underwater caves - and with three beautiful swimming pools - this was such a relaxing and unusual experience. The staff are so helpful and charming (a special mention to the waiters in the restaurant, who made every meal time such an enjoyable time). David, the on site tour guide, took us an an extraordinary trip into the main cenote in the grounds of the hotel, and he was both fascinating about the background to the cenotes themselves but also very reassuring for those of us who suffer from claustrophobia! The bedrooms in the hotel really are luxurious and there are so many small touches which helped to make our stay so special, such as the nightly arrival of Ferrero Rocher chocolates. Another special mention - this time for the massage therapist, who was superb. And my wife loved the morning yoga overlooking the lagoon. The teacher, in line with everyone at this hotel - was knowledgeable, fascinating and just had a really special vibe. Overall, a rare find indeed and it’s highly recommended.

Guest User
August 23, 2025

My wife and I had such a lovely time at Wakax Hacienda and truly could not have picked a better place to spend our time in Tulum. The only day we didn’t enjoy while we were there was the day we left the resort to go to the beach- lesson learned! The staff was friendly and helpful, the food was delicious, the place is truly expansive and so beautiful/interesting to explore, and the rooms were very comfortable. Special shoutout to Gonzo who made the excursion we went on with him so memorable! We will definitely be back and hope it remains in its wondrous glory!

Guest User
August 23, 2025

We had a Fantastic time with our 10 and 11 year old children. They especially loved kayaking in the lagoon. Food and service were brilliant. The cave tour with David was a highlight. Lovely rooms.

Guest User
August 12, 2025

We had an amazing time at this hotel. The architecture is stunning and their service is great. David, an experienced guide, showed us around the cenotes and other parts of the huge property. A lovely experience overall.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Snorkeling
Hiking
Spa
Additional charge
Massage Room
Parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Restaurant
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Water Park
Babysitting Services
Additional charge
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage

Outdoor swimming pool

Spa

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Parking
Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
VIP Check-In Service
Languages spoken
Spanish
Food & drink
Bar
Snack Bar
Health & wellness
Spa
Additional charge
Massage Room
Sunbathing Area
Public Bath
Hiking
Snorkeling
Activities
Exclusive Beach Area
Public Beach
Game Room
Water Park
Eco Tours
Public areas
Barbecue
Additional charge
No Smoking in Public Areas
Picnic Area
Smoking Area
Garden
Cleaning services
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for children
Babysitting Services
Additional charge
Children's Meals Available
Business services
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Business Center
Safety & security
First-Aid Kit
Security Alarm
Fire Extinguisher
CCTV In Public Areas
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1975
- Number of Rooms: 54
Phone:+52-9995301515
Email:reservas@wakaxhacienda.com
When you stay at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World in Tulum, you'll be on the waterfront, a 4-minute drive from Tulum National Park and 8 minutes from Xel-Há Park. This family-friendly hotel is 6.4 mi (10.3 km) from Tulum Mayan Ruins and 9.8 mi (15.8 km) from Tulum Beach.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features concierge services, babysitting (surcharge), and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features concierge services, babysitting (surcharge), and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Wakax Hacienda - Cenote & Boutique Hotel?
The check-in time at Wakax Hacienda - Cenote & Boutique Hotel is 15:00-22:00 and the check-out time is 12:00.What are the check-in and check-out times at Wakax Hacienda - Cenote & Boutique Hotel?
What amenities and services does Wakax Hacienda - Cenote & Boutique Hotel have?
Wakax Hacienda - Cenote & Boutique Hotel has the following amenities and services: Shuttle Bus Service.What amenities and services does Wakax Hacienda - Cenote & Boutique Hotel have?
Does Wakax Hacienda - Cenote & Boutique Hotel have a swimming pool?
Yes, Wakax Hacienda - Cenote & Boutique Hotel has a pool.Does Wakax Hacienda - Cenote & Boutique Hotel have a swimming pool?
Are pets allowed at Wakax Hacienda - Cenote & Boutique Hotel?
Unfortunately, pets are not allowed at Wakax Hacienda - Cenote & Boutique Hotel.Are pets allowed at Wakax Hacienda - Cenote & Boutique Hotel?
How much does it cost to stay at Wakax Hacienda - Cenote & Boutique Hotel?
Prices at Wakax Hacienda - Cenote & Boutique Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Wakax Hacienda - Cenote & Boutique Hotel?
Which airport is closest to Wakax Hacienda - Cenote & Boutique Hotel?
Tulum International Airport is the closest airport to Wakax Hacienda - Cenote & Boutique Hotel, and it is about 52 mins from hotel by car (51.2 km).Which airport is closest to Wakax Hacienda - Cenote & Boutique Hotel?
What is the cancellation policy for Wakax Hacienda - Cenote & Boutique Hotel?
The cancellation policy for Wakax Hacienda - Cenote & Boutique Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Wakax Hacienda - Cenote & Boutique Hotel?
About This Property
Nearest Airport | Tulum International Airport |
---|---|
Distance to Airport | 51.24KM |
Average Price From | IDR11608939 |
Hotel Star Rating | 5 |