Nerea Tulum

The hotel is very small, boutique, not busy and equipped with every luxury. The staff is ready day and night to help you. The service is good but the staff is so helpful and submissive that it almost feels uncomfortable. The breakfast is a la carte. You get two choices every time, very varied and with healthy options. Both the beach and the swimming pool are very accessible. If you wish, the hotel also has extra facilities such as snorkeling with a guide (included). However, the hotel had a lot of trouble with algae on the beach when we were there (in July). They can't do much about that. It is cleaned regularly but the piled up algae are kept right next to the beach and then removed. The location is tricky. On the one hand very remote and on a quiet beach with sufficient facilities. On the other hand if you are looking for more variety and don't necessarily want to use the surrounding restaurants of "luxury" hotels that you also have to make some effort. Tulum city center is a quarter of an hour by car which is not a problem but the access road to the hotel***** is extremely bumpy and full of deep holes. You have to make some effort to get away from there. The airport is also a 1.5 hour drive away, with a lot of beach traffic even in the early morning (7 am). If you want to use the restaurant, the price-quality ratio is debatable. We found it very overpriced because you paid 20 euros for very simple cocktails in plastic cups or hamburgers. If you don't mind that, you can have all kinds of food brought to your room. And lastly, the whole setting looks more luxurious than it is. For the price-quality ratio, it must be mentioned that small details such as the TV that does not work properly or a slow internet connection do become important.