Kuukum Tulum Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Tulum
Kuukum Tulum Hotel
Aldea Zama, Tulum, Quintana Roo 77780, Mexico
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Highlights
Free parking
Ideal location
Sparkling clean
Excellent serviceAmenities
Massage Room
ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Shuttle Bus Service
Fax/Copying Service
VIP Check-In Service
English
All amenities
Property Description
With a stay at Kuukum Tulum Hotel in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This luxury hotel is 3 mi (4.8 km) from Tulum Beach and 3.5 mi (5.6 km) from Playa Paraiso.
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9.0/10
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 40 reviews
Surroundings
Airport: Tulum International Airport
(41.0 km)
Landmarks: Studio Sol Yoga + Wellness Tulum
(120m)
Landmarks: Orchid House Tulum
(380m)
Landmarks: Cenote Aldea Zamá
(420m)
Landmarks: Araucaria Massage Tulum
(450m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Apartment
Bedroom 1:1 King bed and 2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Check Availability
12
Deluxe Apartment
Bedroom 1:1 King bed and 2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Check Availability
5
Exclusive Room, 1 Bedroom
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Shampoo
Check Availability
6
Exclusive Apartment
Bedroom 1:2 Single bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Check Availability
8
Deluxe Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Check Availability
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Guest Reviews
9.0/10
Great
40 reviews
Verified Reviews- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in Tulum
Guest User
February 29, 2024
If I could rate this place below zero I would! The place is surrounded by construction, so if you are looking for some peace and quiet this is not it. The place is also run down, rooms do not look like anything in the pictures, you will get a broken mattress, no hot water and non-functioning Wi-Fi connection. You are also in the middle of nowhere, so be prepared to guide your taxi drivers how to get here, since they don’t even know how to get here. If you’re planning to rent a bike or any other means of transportation besides a car, make sure to have a flashlight, because there’s no street lights and it is pitch black dark at night. The floors are dirty, and the breakfast is overpriced for the quality of the food that they provide. They are also not willing to accommodate you for any inconvenience. Tulum is amazing but this hotel is a nightmare! In comparison to this place, Motel six is a five star hotel! Whoever rated this place five stars must’ve been homeless. I hope this review will help someone to avoid this horrific experience in the future.
Guest User
June 5, 2023
Kuukum is a heavenly place designed to relax and immerse yourself in nature. The staff is very friendly, our stay was the best, being in a hotel with so much nature and trees made us feel like we were in the middle of the jungle, my partner and I were delighted with this place. We will definitely return on our next vacation.
Guest User
September 8, 2023
I highly recommend the hotel. the staff was very attentive in everything, they had a surprise for us in the room since we were celebrating our anniversary. The pool has a great view and is private. I love
Guest User
September 8, 2023
Excellent hotel, we really enjoyed the pool which is located in the room. my room was very large which were very cool. We rented some bikes at the front desk to go to the beach and it was great. We enjoyed everything
Guest User
February 27, 2023
After arriving late at the hotel we were greeted by a very friendly member of the front office who was very helpful in showing us around the hotel and the room which by the way was huge. The front office manager Octavio was super nice and accommodating and it was actually quite refreshing as I came to Tulum and Cancun many times and I always felt that people didn’t go the extra mile. Not in this hotel. I am always greeted by everyone who works here with a smile and everyone is eager to help. The rooms are massive, over 100sq meters most of them with private pool. The price I also found is very attractive compared to other hotels. My suggestion, stay here to be comfortable and rent a car to drive around the beautiful beaches
Guest User
February 9, 2023
I would not recommend this hotel. We booked 2 weeks here and spent 2 nights there and left, none of the doors locked to our room. It is literally on the side of the street so anyone could have walked in, none of the facilities were open and they kept saying they would be open later and they never did & then when we told our holiday rep this and made a complaint the hotel then said it was due to covid. The restaurant and bar shuts at 2pm which makes no sense at all. Our room was filthy you can tell the rooms were knocked up quickly there are so many faults. When we told the receptionist that we didn’t feel safe in the hotel and our doors don’t locked and that we were unsatisfied, they did not care at all and told us we should tell our holiday company. We stayed there 2 nights and left and they didn’t offer any refund what so ever and when our holiday company tried to get in contact they wouldn’t answer. I’ve never wrote a review but this hotel was a massive disappointment.
Guest User
February 9, 2023
We enjoyed really staying in this hotel. Rooms are really nice. The small private pool is definitely an asset. The design is really suitable to Tulum. We have been there with our kids and it is suitable for families.
Guest User
November 12, 2022
This was the most beautiful experience. The service is excellent. Rooms are spotless and beautifully curated. I wish I had found it sooner! I hate to leave. The privacy and quiet was much needed. I felt very safe as there is an overnight security at the front. They were very helpful with my transport to my next country. Love love love
Guest User
June 5, 2023
A wonderful place to spend a few days. Truly the beautiful facilities and the exceptional service from everyone, especially Ana. Thank you very much for making these days of rest a paradise ☀️✨💖
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Massage Room
Parking
Free
24-Hour Front Desk
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Transportation
Shuttle Bus Service
Additional charge
Business services
Fax/Copying Service
Front desk services
24-Hour Front Desk
VIP Check-In Service
Languages spoken
English
Spanish
Public areas
No Smoking in Public Areas
Health & wellness
Massage Room
Beauty and Makeup
Cleaning services
Dry Cleaning
Ironing Service
Safety & security
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 34
Phone:+52-9841144177
With a stay at Kuukum Tulum Hotel in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This luxury hotel is 3 mi (4.8 km) from Tulum Beach and 3.5 mi (5.6 km) from Playa Paraiso.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Free self parking is available onsite.
Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Free self parking is available onsite.
Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Kuukum Tulum Hotel?
The check-in time at Kuukum Tulum Hotel is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Kuukum Tulum Hotel?
What amenities and services does Kuukum Tulum Hotel have?
Kuukum Tulum Hotel has the following amenities and services: Shuttle Bus Service.What amenities and services does Kuukum Tulum Hotel have?
Are pets allowed at Kuukum Tulum Hotel?
Unfortunately, pets are not allowed at Kuukum Tulum Hotel.Are pets allowed at Kuukum Tulum Hotel?
Does Kuukum Tulum Hotel provide breakfast?
No, Kuukum Tulum Hotel doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Kuukum Tulum Hotel provide breakfast?
How much does it cost to stay at Kuukum Tulum Hotel?
Prices at Kuukum Tulum Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Kuukum Tulum Hotel?
Which airport is closest to Kuukum Tulum Hotel?
Tulum International Airport is the closest airport to Kuukum Tulum Hotel, and it is about 40 mins from hotel by car (41.0 km).Which airport is closest to Kuukum Tulum Hotel?
What is the cancellation policy for Kuukum Tulum Hotel?
The cancellation policy for Kuukum Tulum Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Kuukum Tulum Hotel?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 40.99KM |
| Hotel Star Rating | 4 |