When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.Show More
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Lisa
March 5, 2024
The property was beautiful and the staff were very attentive! We had some issues with the water staying hot in the room and we had one full day without air conditioning. The staff offered some options to compensate for the inconvenience.
Kaleb
March 4, 2024
My fiancé & I had a great time here, definitely more of a family resort, not much going on at night. It was very relaxing.
Luz Maria
March 2, 2024
The Hotel is beautiful. The staff were very friendly and kind since we arrive until we left. Definitely, I will go back to Tulum Hilton Hotel. I hope the management will give the proper maintenance to preserve this beautiful hotel.
Denise
February 29, 2024
Beautiful resort. The staff were wonderful. Drinks were delicious.
Recomendación: better lunch and dinner options in buffet restaurants.
Ryan
February 29, 2024
The toilet smelled like a sewer after flushing. And overall, the air around the rooms smelled like sewer water. Place needs sewer work
Spanja
March 5, 2024
The only thing I didn’t like was the water in room was always cold. Everynight was a cool shower.
Ken
February 27, 2024
This was my worst experience I have ever had.During our stay we never had hot water the refrigerator didnt work till the 3 day and the maid did a terrible job cleaning our room.
Tanner
February 26, 2024
Overall nice place and good service. My only complaints would be they don’t play music at 7 of the 9 pools and the main pool that does play music at the DJ wasn’t good, heard many others complain about the DJ.
2nd complaint is the beaches surrounding property was rocky so not great for swimming. All and all I would recommend this resort.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
Opened: 2022
Number of Rooms: 734
When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Exclusive Beach Area
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
24-Hour Front Desk
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
Show More
Frequently Asked Questions
How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?
Prices at Hilton Tulum Riviera Maya All-Inclusive Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Hilton Tulum Riviera Maya All-Inclusive Resort?
The closest airport is Cozumel International Airport. It is 61.5 km from the hotel and approximately a 109minutes journey by taxi.
What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort?
The check-in time is after 16:00 and the check-out time is before 12:00.
Does Hilton Tulum Riviera Maya All-Inclusive Resort provide airport transfer services?
No, the Hilton Tulum Riviera Maya All-Inclusive Resort doesn't provide airport transfer services.
What amenities and services does Hilton Tulum Riviera Maya All-Inclusive Resort have?
Hilton Tulum Riviera Maya All-Inclusive Resort has the following amenities and services: Outdoor Swimming Pool, Exclusive Beach Area, Spa.
Does Hilton Tulum Riviera Maya All-Inclusive Resort have a swimming pool?
Yes, Hilton Tulum Riviera Maya All-Inclusive Resort has a pool. Pool type: Outdoor Swimming Pool.
Does Hilton Tulum Riviera Maya All-Inclusive Resort have fitness amenities?
Yes, Hilton Tulum Riviera Maya All-Inclusive Resort has fitness amenities.
Does Hilton Tulum Riviera Maya All-Inclusive Resort provide Wi-Fi?
Please view the amenity list on the hotel page.
Does Hilton Tulum Riviera Maya All-Inclusive Resort have non-smoking rooms?
Please view the hotel listing for details.
Does Hilton Tulum Riviera Maya All-Inclusive Resort provide breakfast?