Hilton Tulum Riviera Maya All-Inclusive Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Tulum
Hilton Tulum Riviera Maya All-Inclusive Resort
No.11 of Premium Hotels in Tulum
Carretera Cancun Tulum 307, Tulum, Quintana Roo 77774, Mexico
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Amenities
Outdoor swimming pool
Exclusive Beach Area
Spa
Massage Room
Fitness Room
Private parkingFree
Car Rental
Bar
All amenities
Property Description
Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, nine pools, 13 restaurants and bars, private beach, or family zone. We’re less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we’re less than two hours from Sian Ka’an Biosphere Reserve.
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8.4/10
Very GoodA decent all inclusive hotel with very nice service.
All 114 reviews
Surroundings
Airport: Tulum International Airport
(65.3 km)
Landmarks: Playa Chemuyil
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
King Suite With Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Coffee machine
Telephone
Wi-Fi in room
Check Availability
8
Two Queen Room with Enclave Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
1
Room, 1 King Bed, Resort View
1 King bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
7
King Room With Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
2
Family Room, 1 King Bed, Resort View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
12
Family Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
7
King Room with Enclave Nature View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
ENCLAVE OCEAN VIEW - 1 KING BED
1 King bed
Has window
Free Wi-Fi
Air conditioning
Coffee maker/teapot
Telephone
Wi-Fi in room
Check Availability
12
Club Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
13
Family Room With 2 Queen Beds-Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
11
Nature View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
7
2 Queen Room with Enclave Partial Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
3
Oceanfront Room With Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
12
King Room With Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
12
Ground Floor Family Room-2 Qn Bd
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
King Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
8
Governor Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Braille signs
Coffee maker/teapot
Telephone
Check Availability
8
King Room With Roll-in Shower-Mobility Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Shower with grab bars
Check Availability
10
Ground Floor Family Room - King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
2 Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
12
GROUND FLOOR FAMILY SUITE - KING BED
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Club King Room With Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Oceanfront Beach Access 2 Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
14
Nature View Two Queen Room
2 Queen bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Family Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
11
ENCLAVE PARTIAL OCEAN VIEW - 1 KING BED
1 King bed
Has window
Free Wi-Fi
Wi-Fi in room
Check Availability
11
Two Queen Room with Enclave Nature View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
114 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.5
- Location8.3
- Service8.4
Average for similar properties in Tulum
AI Summary
The property boasts a private beach, multiple pools, and nearby activities like Tulum beach. Guests appreciate the exceptional, friendly staff who provide outstanding customer service.
EduJajas
May 10, 2025
A decent all inclusive hotel with very nice service.
Vincent
August 26, 2024
We had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,
Guest User
May 7, 2024
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Musab
July 9, 2025
Very nice resort
Guest User
June 8, 2025
Great Hotel
Guest User
February 7, 2025
Not bad, not bad, not bad, hahahaha! Not bad, not bad, not bad, hahahaha! Not bad, not bad, not bad, hahahaha! Not bad, not bad, not bad, hahahaha!
Original TextTranslation provided by Google
zhangdao
February 22, 2025
There is a zoo on Cozumel Island across from the hotel, where several manatees are kept. The manatees are well taken care of. The keepers only feed them fresh lettuce leaves, and the unfresh leaves are peeled and sent to the hotel to make lettuce salad.
1. The food is terrible. Even the most difficult steakhouse to book is average. The waiter in the restaurant is impatient to ask you to order quickly.
2. You can only book dinner after checking in. If you go late, all restaurants are likely to be fully booked.
3. The room service is slow and unpalatable.
4. The distance from the room to the lobby is far and you have to take a battery car, but you have to wait a long time for a battery car to appear.
Original TextTranslation provided by Google
AndyLambo
March 12, 2025
The price/performance ratio is very high, but the room is very average, and it is very far away, so you have to rely on a car to travel. It is an all-inclusive hotel, and the three meals are also quite satisfactory. The beach is relatively small, but the sea view is still very beautiful!
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Exclusive Beach Area
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Taxi booking service
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Snack Bar
Bar
Room Service
Health & Wellness
Spa
Additional charge
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Body Care
Yoga Session
Activities
Water Slide
Water Park
Beach Umbrella
Exclusive Beach Area
Game Room
Public Areas
No Smoking in Public Areas
Garden
Water Purifier
ATM
Elevator
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Kids' Club
Children's Pool
Business Services
Multi-Function Room
Wedding Service
Coworking Spaces
Meeting Room
Additional charge
Business Center
Accessibility
Handrails in Hallways
Pool Ramp Available
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Smoke Detector
CCTV In Public Areas
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 735
Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, nine pools, 13 restaurants and bars, private beach, or family zone. We’re less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we’re less than two hours from Sian Ka’an Biosphere Reserve.