Conrad Tulum Riviera Maya

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1 room, 2 adults, 0 children

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Conrad Tulum Riviera Maya

Name: Conrad Tulum Riviera Maya
Address: Carretera Cancun Tulum 307, Tulum, Quintana Roo 77774, Mexico, Carretera Cancun Tulum 307, Tulum, 77774, Mexico
Price range: From KRW 445,917
Rating: 4.3

No.1 of Scenic Hotels in Tulum

Carretera Cancun Tulum 307, Tulum, Quintana Roo 77774, Mexico

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Highlights

Pets welcome

Lots to do

Free parking

Amenities

Outdoor swimming pool

Exclusive Beach Area

Diving

Snorkeling

Sauna

Spa

Massage Room

Fitness Room

All amenities

Property Description

Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions. Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.

8.7/10

Very Good

Loved the Jewel of Cancun!!!

All 105 reviews

Surroundings

Airport: Tulum International Airport

(65.3 km)

Landmarks: Aktun Chen

(450m)

Landmarks: Playa Coba

(590m)

Landmarks: Playa Chemuyil

(720m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Ceiba Ocean View Suite King Bed

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Phone amplifier

Room Details

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Ceiba Partial Ocean View Guestroom King Bed

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

Check Availability

Ceiba Family Suite-2 Bedrooms-1Kg Bd-2Dbls

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Phone amplifier

Room Details

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Ceiba Room With Partial Ocean View And 2 Queen Beds

2 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

Check Availability

2 Queen bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Minibar

Private toilet

Room Details

Check Availability

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Guest Reviews

8.7/10

Very Good

105 reviews

Verified Reviews

Cleanliness8.7
Amenities8.7
Location8.7
Service8.7

Average for similar properties in Tulum

Most Mentioned

L‍u‍c‍y

January 4, 2024

Bad experience, all they do is rip you off charging double for everything and constantly asking for tips. Yuck! No wonder people call them dirty Mexicans! Order cans for us and they charge us double then when I ask for help they don’t help and say that’s what he is charging when I was given a price at check out! Don’t stay here it’s not worth the money you can’t get anywhere so to eat you have to spend $100 us to get anywhere for food but then if you want to eat in the hotel it’s like your paying $1000 for a decent dinner I can not justify! What a bad hotel experience

I‍s‍a‍b‍e‍l‍l‍e

May 9, 2023

Loved the Jewel of Cancun!!!

T‍_‍D

December 10, 2023

Incredible place, sophisticated architecture and exceptional service! We went with God's children and had a very pleasant time, they loved it! The only downside is the extra costs for food and drinks, which are quite high!

Original TextTranslation provided by Google

H‍u‍J‍i‍a‍n‍h‍u‍j‍i‍a‍n

September 24, 2023

A new hotel has opened, with hardware and software of seven-star standards!

Original TextTranslation provided by Google

J‍o‍s‍s‍i‍e

April 1, 2025

Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.

A‍r‍i‍a

March 21, 2025

The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.

K‍y‍l‍e

March 17, 2025

Conrad Tulum is a little slice of heaven! We will be recommending this hotel to friends and family.

S‍t‍e‍p‍h‍e‍n

March 1, 2025

Superb hotel We had an amazing stay at the Conrad. Well designed modern hotel. White sands and crystal clear waters. Good selection of pools. Varied dining options for breakfast, lunch and dinner. Both the Japanese and Mexican restaurants were superb. A 15% service charge is included on all food and drink although generally this is included in the stated price. Service was outstanding. We also did a bike tour round the resort, the spa and neighbouring Hilton resort which is worth doing to get a feel for the property. We had a fantastic time and would definitely consider coming back in future.

A‍n‍d‍e‍r‍s‍o‍n

February 27, 2025

Time away from the Cold I truly enjoyed my stay at the Conrad. The staff were incredible and it was their hard work and engagement that made the experience so great.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Breakfast

TypeAmerican, Continental

StyleBuffet

Age	Fee
Adult	Buffet:MXN$840 (approx. KRW 62,538) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Fee: Contact the property for details

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2021
Number of Rooms: 349

Phone:+52-9841951050

Email:CUNCI.GE@conradhotels.com

Frequently Asked Questions

What are the check-in and check-out times at Conrad Tulum Riviera Maya?

The check-in time at Conrad Tulum Riviera Maya is 15:00 and the check-out time is 12:00.

Does Conrad Tulum Riviera Maya have a swimming pool?

Yes, Conrad Tulum Riviera Maya has a pool.

Are pets allowed at Conrad Tulum Riviera Maya?

Yes, Conrad Tulum Riviera Maya is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Conrad Tulum Riviera Maya provide breakfast?

Yes, guests at Conrad Tulum Riviera Maya can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Conrad Tulum Riviera Maya?

Prices at Conrad Tulum Riviera Maya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Conrad Tulum Riviera Maya?

Tulum International Airport is the closest airport to Conrad Tulum Riviera Maya, and it is about 1 hour 5 mins from hotel by car (65.3 km).

What is the cancellation policy for Conrad Tulum Riviera Maya?

The cancellation policy for Conrad Tulum Riviera Maya varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Tulum International Airport
Distance to Airport	65.27KM
Average Price From	KRW1494218
Hotel Star Rating	5