DownTown Tulum Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Tulum
DownTown Tulum Hotel
106 Avenida, Colonia Huracanes, Tulum, Quintana Roo 77780, Mexico
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Amenities
Outdoor swimming pool
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
Wi-Fi in Public Areas
Rooftop pool
All amenities
Property Description
With a stay at Downtown Tulum Hotel, you'll be centrally located in Tulum, within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 10.6 mi (17.1 km) from Xel-Há Park and 3.6 mi (5.8 km) from Tulum Beach.
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8.8/10
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 24 reviews
Surroundings
Airport: Tulum International Airport
(41.1 km)
Landmarks: Koox Diving | Scuba Diving Center Tulum
(140m)
Landmarks: TULUMINART - Gallery and Supply
(140m)
Landmarks: Tulum Social Pubcrawl
(170m)
Landmarks: Parque Colonia Huracanes
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

11
Deluxe Double Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wi-Fi in room
Check Availability

9
Comfort Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Wi-Fi in room
Check Availability

8
Comfort Room
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Towels
Check Availability

9
Standard Room
1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Towels
Check Availability
Guest Reviews
8.8/10
Very Good
24 reviews

- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Tulum

AI Summary
The rooftop pool, decor, and Saza restaurant impress. Exceptional staff, especially Vanessa, offer kindness and humor. Fabulous drinks and rooftop parties enhance the experience.

Guest User
July 22, 2025

We visited for drinks on the rooftop. Amazing atmosphere and great views. José was amazing and made our visit perfect, could not recommend more.

Alison P
April 7, 2025

The place is stunning. We went during the day and used the swimming pool. Towels and sun beds provided. The staff super friendly and attentive. We are excellent food and drank a few beers. Later that evening we went back and visited their rooftop bar. Wow how gorgeous. Grooves music and again wonderful staff. A 100% fabulous experience each time

Guest User
November 11, 2024

Same came in slow season and hung out on the rooftop all night the dj was incredible, the vibe was perfect. This place is great we were actually shocked that is was so dead. This place deserves to SHINE. We will definitely be coming back again next time we're in Tulum.

Guest User
February 29, 2024

Sergio is just fabulous. Beautiful hotel and both the rooftop and pool are really impressive. An idyllic oasis in midst of bustling Tulum. Perfect place for a pre dinner drink. The decor is really cool!

Guest User
February 9, 2023

Came to tulum with some girlfriends for a bachelorette party and the rooftop bar was recommended for a drink. The bar is beautiful and the service was excellent. I really enjoyed my margarita and my friends drinks were all delicious.

Guest User
February 9, 2023

Lovely rooftop bar. Fabulous drinks, excellent service. Passion Fruit margarita is a must. Sergio Is a excellent server and very attentive. Nice breeze, boho vibes and great music. Sangria was excellent and great spot for cocktails. Coming back for food!

Guest User
February 9, 2023

We stayed for a few day, we loved the food, the service and the parties in the rooftop. We didn’t want to leave :( . A special thanks to the staff who were wonderful but a extra special thanks to Vanessa in reception who was always so kind and funny. We recommend.

Jeheli C
April 2, 2025

Fue una visita agradable mi familia muy feliz con el personal amables y atentos tiene dos albercas & música si vienes a divertirte en tulum es todo en uno , también tiene varios negocios cerca y con facilidad de moverte está en el corazón de tulum
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
Wi-Fi in Public Areas

Outdoor swimming pool

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Rooftop pool
Front desk services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Tour/Ticket Service
VIP Check-In Service
Languages spoken
Spanish
Catalan
Food & drink
Bar
Room Service
Snack Bar
Activities
Nightclub
Public areas
Picnic Area
No Smoking in Public Areas
Elevator
Cleaning services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Business services
Fax/Copying Service
Additional charge
Coworking Spaces
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$24.97 (approx. JPY 3,692) is charged.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 24
Phone:+52-9981228617
With a stay at Downtown Tulum Hotel, you'll be centrally located in Tulum, within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 10.6 mi (17.1 km) from Xel-Há Park and 3.6 mi (5.8 km) from Tulum Beach.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A ferry terminal shuttle is available for a surcharge.
Make yourself at home in one of the 24 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A ferry terminal shuttle is available for a surcharge.
Make yourself at home in one of the 24 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Frequently Asked Questions
What are the check-in and check-out times at DownTown Tulum Hotel?
The check-in time at DownTown Tulum Hotel is 15:00-23:00 and the check-out time is 12:00.What are the check-in and check-out times at DownTown Tulum Hotel?
Does DownTown Tulum Hotel have a swimming pool?
Yes, DownTown Tulum Hotel has a pool.Does DownTown Tulum Hotel have a swimming pool?
Are pets allowed at DownTown Tulum Hotel?
Yes, DownTown Tulum Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at DownTown Tulum Hotel?
Does DownTown Tulum Hotel provide breakfast?
Yes, guests at DownTown Tulum Hotel can enjoy breakfast during their stay. Breakfast option(s): Continental. Does DownTown Tulum Hotel provide breakfast?
How much does it cost to stay at DownTown Tulum Hotel?
Prices at DownTown Tulum Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at DownTown Tulum Hotel?
Which airport is closest to DownTown Tulum Hotel?
Tulum International Airport is the closest airport to DownTown Tulum Hotel, and it is about 42 mins from hotel by car (41.1 km).Which airport is closest to DownTown Tulum Hotel?
What is the cancellation policy for DownTown Tulum Hotel?
The cancellation policy for DownTown Tulum Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for DownTown Tulum Hotel?
About This Property
Nearest Airport | Tulum International Airport |
---|---|
Distance to Airport | 41.06KM |
Average Price From | JPY8850 |
Hotel Star Rating | 3 |