Azul Tulum by GuruHotel

A beautiful location, amazing and helpful staff (Diego, Brenda and Edgar were great!) and spacious apartment. The kitchen is great for most meals and the room is spacious. Rooftop pool area is very beautiful and great for relaxing with a coffee or drink in the evening. The wifi works well enough. We had a terrace to ourselves on the ground floor and it was spacious and great for morning coffee. The Aldea Zama neighborhood is still under development but it has many great restaurants and amenities in walking distance of Azul including several small markets for basic groceries. There's also a free local cenote in the area that we dropped into a few times, its less than 5 mins walk from Azul. Free bike and scooter rental on site made it easy to get around and get to the beach which is about 20-30 minute bike ride away depending on where you're going. You can reach the Avenida Tulum in about 20-25 minute walk but it's an easy bike ride at 10-15 minutes. Expect some dirt roads though. We arrived late and staff were kind enough to accommodate us. Can't thank them enough as they were very kind and extremely helpful.

It was a nice stay very relaxing, It lays perfect in the center. So perfect hotel to go to the beach, clubs or restaurants. Also the reception was very kind. The only bad thing was that you need to put on a sign if the room needs to be cleaned we didn’t no that so the beds were dirty the second night.

Great place to stay, the staff is really friendly and helpful a lot, quiet place and really cozy, it is just for sleep because there is nothing going on at the hotel, I hope the rooftop have a bar, but sadly, it is just a empty pool, with no ambient. But mostly was a great experience

It was a beautiful room, with great AC but the WiFi didn’t reach our bed just the wall closest to the hallway. And then we used the outside jacuzzi and it leaked in our room. But the pool was great and it was really empty so that was nice.

This hotel was practically empty when we stayed. We saw two other couples once each during our three days. It was clean and comfortable BUT felt like a cave as we were given a room without windows except to the public passageway so blinds needed to be down the whole time so there was no natural air or light. It felt like a dark cave in the daytime and at night the hallways lights came in through the cracks not allowing darkness for sleeping. Why on earth wouldn’t they give us a better room when the hotel was clearly empty. We also asked for a fridge and that was unavailable.