Bahia Principe Luxury Akumal - All Inclusive
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Bahia Principe Luxury Akumal - All Inclusive
No.7 of 4-Star Select Hotels in Tulum
Playa Aventuras, Chetumal-Cancun km. 250, Solidaridad, Tulum, Quintana Roo 77719, Mexico
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Amenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Casino
Sauna
All amenities
Property Description
When you stay at Bahia Principe Luxury Akumal - All Inclusive in Akumal, you'll be on the waterfront, within a 10-minute drive of Xel-Há Park and Akumal Beach. This all-inclusive property is 13.9 mi (22.3 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Half Moon Bay.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 100 reviews
Surroundings
Airport: Tulum International Airport
(63.8 km)
Landmarks: Playa Coba
(300m)
Landmarks: Dolphinaris Tulum at Bahia Principe Hotel
(350m)
Landmarks: Infinity Pool (adults only)
(440m)
Landmarks: Small Pool
(480m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
Premium Junior Suite
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Shampoo
Check Availability

8
Two-Bedroom Suite
Has window
Air conditioning
Private bathroom
Electric fan
Shampoo
Check Availability

7
Triple Suite Two Bedroom
Has window
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability

7
Ocean Front Superior Junior Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability

7
Two-Bedroom Quadruple Suite
Has window
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability

2 Bedroom Single Suite
Has window
Check Availability

6
Superior Junior Suite
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability

Deluxe Junior Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Check Availability

9
Junior Suite Deluxe Swim Up
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Shampoo
Check Availability

6
Junior Suite Superior Ocean Front (2 Adults + 2 Children)
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability

5
Junior Suite Premium (2 Adults + 2 Children)
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability

Junior Suite Deluxe Swim Up (2 Adults + 2 Children)
1 King bed and 1 Sofa bed
Has window
Non-smoking
Check Availability

Junior Suite Deluxe Swim Up
1 King bed and 1 Sofa bed or 1 Sofa bed and 1 King bed
Has window
Non-smoking
LCD TV
Check Availability

Junior Suite Deluxe Ocean Front
1 King bed and 1 Sofa bed
Has window
Non-smoking
Check Availability

6
Junior Room (Deluxe-Adults Only)
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability

6
Junior Suite Deluxe Ocean Front-Adults Only
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Check Availability

5
Junior Suite Superior Ocean Front 2 Adults 1 Child
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability

Superior Junior Suite
Bedroom 1:1 Double bed and 1 King bed
Has window
Non-smoking
Check Availability

Superior Junior Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Check Availability

Deluxe Junior Suite
1 Double bed and 1 King bed and 1 Sofa bed
Has window
Non-smoking
Check Availability

5
Junior Suite Premium (2 Adults + 1 Child)
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
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Guest Reviews
8.4/10
Very Good
100 reviews

- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Tulum

AI Summary
Guests appreciate the consistently clean rooms and overall property. They also praise the friendly and excellent staff for their exceptional service.

Joseph
May 27, 2025

My husband and I enjoyed our stay so much ! The staff were excellent! I lost my purse at one point and they ensured it was located and returned to me:) The food at this all inclusive is top notch and the restaurant selection was also great ! The property was extremely well kept ! We will be booking again!

Jacquline
May 27, 2025

The hotel says there’s 14 restaurants on the property. One place took us 10-15 minutes to get to via hotel shuttle. You have to make reservations early in order to get into at least one of the restaurants. This information was not given to us before booking or arriving to the Akumal hotel. Guest relations said were you have to book at least three weeks out before you are staying you’re staying at the hotel in order to get into certain restaurants as majority of them were already booked, and the only option would be buffet. The guest relations/manager on duty was upset and stated he was making a formal complaint on ******* since they don’t inform customers of this policy The room wasn’t clean thoroughly and the tub was stopped up. We had to call for assistance multiple times even going to the lobby asking for help with no one coming up to the room for hours I will say the hotel did try to make it right by moving us to a better room which helped after several hours. Overall that first day was wasted, The hotel it is also very driven by phone use, If the Wi-Fi isn’t working right, then you may run into some issues. Some of the staff seemed bothered when asking for assistance

Wayne
May 26, 2025

Beware if you are booking this vs. the other resorts nearby for the dinner restaurant reservations as you will be lucky if you get a 9:30pm reservation if any, they can also cancel your reservation anytime and not provide any compensation. The group of Bahia Principe resorts here had 3 fires in 8 years which is concerning. All other guests affected at other resorts were upgraded to new rooms at Akumal and allowed to eat at the Akumal buffet for all meals which caused 30 minute to 1 hour lineups for meals as basically guests from 2 resorts were sharing the same facilities. Guest services including managers will do absolutely nothing. Better to buy at a lower priced resort and save your money as this was not a luxury or 5 star resort experience.

Shannonn Rachel
May 23, 2025

Been to this properly multiple times loved it this time nothing but problems and horrible half of it is under construction, which we were not made aware of half the staff. The food is subpar. You have to wait so long for trolley getting anything delivered to your room that’s just nonexistent, so disappointed this

Kaitlyn Molly
May 20, 2025

Ended up with severe food poisoning. Could only eat bananas, water, had to purchase my own electrolites as I was severely ill. Room service wouldn't bring water, I had to call several times. I barely ate ANY food as I was so severely ill from the food, and they wouldn't even refund me, not even a cent!! The maid put my wet bathing suit on top of my hair straightener, ruining it! No refund there!! Power went out twice. Had to run to the lobby in the dark. Risk band key didn't work, had to yet again, run all the way to the lobby alone in the dark SICK. Meats (coldcuts) are left out in the heat for hours without ice or cooler, cream sauces etc. I have never been so sick in my entire life. I will NEVER BE BACK. They wouldn't even replace my hair straightener! Rat feces all over the stairs, I requested them to clean twice. Which re-appeared the following day. Fell on the dock that had NO warning signs of slippery (where I'm from we don't have algae, docks etc) fell back, hit my head and arm, cut my hand, blood everywhere. Luckily there was a lifeguard there to give me first aide!! Nightmare of a vacation!!!!!!

YAN
May 15, 2025

I love the beach of Akumal. It's crystal clear and shallow water with many fishes. It's perfect for small children to enjoy. My 4 year old loves to swim with little fishes around him.

Panagiota
May 11, 2025

Very clean and the staff was absolutely amazing very friendly. The only problem was the rooms were outdated could use some work . I will definitely be back.

Rebeka Angela
May 5, 2025

I absolutely love this resort! The staff are amazing, so many options and places to explore. The excursions offered were more than what I could have asked for.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Outdoor swimming pool
Beach Volleyball
Diving
Off-site
Snorkeling
Casino
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Water Park
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Children's Playground
Water Slide
Kids' Club
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free

Outdoor swimming pool

Spa

Fitness Room

Bar

Billiards Room

Restaurant

Water Park

Meeting Room

Children's Playground

Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Shuttle Bus Service
Additional charge
Business Services
Multi-Function Room
Wedding Service
Meeting Room
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Snack Bar
Bar
Lobby Bar
Room Service
Public Areas
Garden
Smoking Area
Water Purifier
Health & Wellness
Spa
Additional charge
Billiards Room
Table Tennis Room
Sailing
Windsurfing
Diving
Off-site
Basketball Court
Beach Volleyball
Tennis Court
Golf Course
Off-site
Fitness Room
Massage Room
Sauna
Additional charge
Sunbathing Area
Kayaking
Parasailing
Public Bath
Snorkeling
Activities
Water Slide
Water Park
Eco Tours
Off-site
Beach Umbrella
Casino
Game Room
Fishing
Off-site
Nightclub
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Kids' Club
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2001
- Number of Rooms: 2447
Phone:+52-9848755000
When you stay at Bahia Principe Luxury Akumal - All Inclusive in Akumal, you'll be on the waterfront, within a 10-minute drive of Xel-Há Park and Akumal Beach. This all-inclusive property is 13.9 mi (22.3 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Half Moon Bay.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and free babysitting.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Riviera, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 8 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 758 individually furnished guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and free babysitting.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Riviera, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 8 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 758 individually furnished guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Frequently Asked Questions
What are the check-in and check-out times at Bahia Principe Luxury Akumal - All Inclusive?
The check-in time at Bahia Principe Luxury Akumal - All Inclusive is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Bahia Principe Luxury Akumal - All Inclusive?
What amenities and services does Bahia Principe Luxury Akumal - All Inclusive have?
Bahia Principe Luxury Akumal - All Inclusive has the following amenities and services: Shuttle Bus Service.What amenities and services does Bahia Principe Luxury Akumal - All Inclusive have?
Does Bahia Principe Luxury Akumal - All Inclusive have a swimming pool?
Yes, Bahia Principe Luxury Akumal - All Inclusive has a pool.Does Bahia Principe Luxury Akumal - All Inclusive have a swimming pool?
Are pets allowed at Bahia Principe Luxury Akumal - All Inclusive?
Unfortunately, pets are not allowed at Bahia Principe Luxury Akumal - All Inclusive.Are pets allowed at Bahia Principe Luxury Akumal - All Inclusive?
How much does it cost to stay at Bahia Principe Luxury Akumal - All Inclusive?
Prices at Bahia Principe Luxury Akumal - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Bahia Principe Luxury Akumal - All Inclusive?
Which airport is closest to Bahia Principe Luxury Akumal - All Inclusive?
Tulum International Airport is the closest airport to Bahia Principe Luxury Akumal - All Inclusive, and it is about 1 hour 3 mins from hotel by car (63.8 km).Which airport is closest to Bahia Principe Luxury Akumal - All Inclusive?
What is the cancellation policy for Bahia Principe Luxury Akumal - All Inclusive?
The cancellation policy for Bahia Principe Luxury Akumal - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Bahia Principe Luxury Akumal - All Inclusive?
About This Property
Nearest Airport | Tulum International Airport |
---|---|
Distance to Airport | 63.78KM |
Hotel Star Rating | 4 |