Bahia Principe Luxury Akumal - All Inclusive
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Bahia Principe Luxury Akumal - All Inclusive

No. 5 of 4-Star Select Hotels in Tulum
Playa Aventuras, Chetumal-Cancun km. 250, Solidaridad, Tulum, Quintana Roo 77719, Mexico
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Highlights
Ideal location
Great views
Lots to do
Free parking
Amenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Casino
Sauna
All amenities
Property Description
When you stay at Bahia Principe Luxury Akumal - All Inclusive in Akumal, you'll be on the waterfront, within a 10-minute drive of Xel-Há Park and Akumal Beach. This all-inclusive property is 13.9 mi (22.3 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Half Moon Bay.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 100 reviews
Surroundings
Airport: Tulum International Airport
(63.8 km)
Landmarks: Playa Coba
(300m)
Landmarks: Infinity Pool (adults only)
(440m)
Landmarks: Small Pool
(480m)
Landmarks: Zama fun area
(480m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Premium Junior Suite

Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Shampoo
Room Details
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8

Two-Bedroom Suite

Has window
Air conditioning
Private bathroom
Electric fan
Shampoo
Room Details
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Triple Suite Two Bedroom

Has window
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Room Details
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7

Ocean Front Superior Junior Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Two-Bedroom Quadruple Suite

Has window
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Room Details
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2 Bedroom Single Suite

Has window
Room Details
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Superior Junior Suite

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Deluxe Junior Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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9

Junior Suite Deluxe Swim Up

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Shampoo
Room Details
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5

Junior Suite Superior Ocean Front (2 Adults + 2 Children)

Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Room Details
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5

Junior Suite Premium (2 Adults + 2 Children)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Room Details
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Junior Suite Deluxe Swim Up (2 Adults + 2 Children)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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Junior Suite Deluxe Swim Up

1 King bed and 1 Sofa bed or 1 Sofa bed and 1 King bed
Has window
Non-smoking
LCD TV
Room Details
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Junior Suite Deluxe Ocean Front

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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6

Junior Room (Deluxe-Adults Only)

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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5

Junior Suite Superior Ocean Front 2 Adults 1 Child

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Room Details
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6

Junior Suite Deluxe Ocean Front-Adults Only

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Superior Junior Suite

Bedroom 1:1 Double bed and 1 King bed
Has window
Non-smoking
Room Details
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Superior Junior Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
Check Availability

Deluxe Junior Suite

1 Double bed and 1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
Check Availability
5

Junior Suite Premium (2 Adults + 1 Child)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Tulum
Most Mentioned
R‍i‍c‍h‍a‍r‍d
August 4, 2025
The property is a bit outdated but they are currently renovating. Our room was a bit stuffy and hot as the AC wouldn’t work properly and we went end of July. The staff is very courteous and helpful. Overall we had a great time as we were able to enjoy the facilities, food and rest.
D‍a‍r‍i‍o
August 5, 2025
The entertainment team was amazing. Guillermo is the best. The bartenders at the sports bar were all amazing. Amazing staff and very clean. Food is excellent.
K‍a‍r‍e‍n
July 26, 2025
The property was beautiful, room was clean, staff super helpful and kind. The pools were beautiful, I do wish there was a way to cool the water a bit to be more refreshing. The hotel did a good job in removing seaweed from beach. I had no idea how much the seaweed affected swim visibility and clarity of the water, there was nothing the hotel could do. If you want clear blue water, wait until the “cold” season, all the guides said it is a huge transition. I actually didn’t know that I had VIP access, I don’t think it would have changed our stay- all amenities were wonderful.
E‍u‍g‍e‍n‍e
July 25, 2025
I went on vacation July 16 through the 23 2025 and and stood at the luxury one thinking that it would be nicer than the rest of the properties to find out that the cheaper properties have been upgraded, but not they’re higher one and then when it comes to dinner, good luck people make reservations two weeks in advance, leaving first timers to only eat at buffet cause everything is booked was offered no upgrades to my room even though my VIP with ******* but my friend showed up two hours later for his reservations and they asked him if he would like an upgrade because he was going to be paying versus I was not gonna be paying because I’m a VIP member so they live there and the property is under the construction very noisy
J‍o‍n‍a‍t‍h‍a‍n
July 8, 2025
I loved having the electric carts to take people all over not only our resort but to other resorts of the same company in the immediate vicinity as well. Gave us a much wider choice of restaurants than if we stayed at just the one resort.
K‍r‍i‍s‍h‍n‍a‍k‍a‍n‍t
July 7, 2025
Everything was good except food ( Both on General buffet and specialised restaurants). Food was tasteless.
C‍h‍r‍i‍s‍t‍o‍p‍h‍e‍r
July 6, 2025
The welcome was great. Ran into some trouble at check in with our rooms. Took longer than expected. Overall great time. Did hit the beach due to seaweed. Overall great family resort to stay.
D‍e‍a
July 5, 2025
Overall we had a decent experience.. for the week that we were there, there was no restaurant reservations available so we didn't get to experience that part. We ate at the buffet which for the most part had the same foods every day.. different types of rice, pasta station, some type of meat variation.. not much to our likings. After day three you get bored of the same food over and over again. We experienced some dislikes from staff here and there (from front desk and one of the bartenders at the cova beach bar) other than that.. the experience was overall decent but I would not ever return to this hotel again. The beach had a lot of Algae, the staff was amazing in keeping up with cleaning the beach, however by 4pm you couldn't get in the beach water due to overwhelming of algae.
S‍o‍n‍y‍a
July 5, 2025
This is your sign to avoid this property at all cost!! The rooms are not luxurious at all, it’s outdated, dirty, we were even infested with ants. Our AC did not work for the first night and what’s astonishing is the lack of customer service. We were dealing with a person named Eddy that was extremely rude and would belittle our room issues. There’s no dining available we had to wait until it was dinner time hoping for a cancelation. You’re not allowed to walk by the beach past 7pm. They do not respect their opening hours which caused us to not eat breakfast before our excursion. It took 5 days before obtaining water bottles in our room and even the 24 hour room service? Yeah they ignore your requests. They also convinced us to pay an extra 300 usd (which I negotiated they wanted us to pay 600$) for a better room with a private beach and guess what? The beach is not even accessible since it was the dumping ground for seaweed and there was a rock barrier. After we went to complain about all of this, they gave us two options. Either to sign a non disclaimer and they would give us hotel credit or they can try to refund us for the extra we paid for our room. It’s been two weeks we left and we got nothing. Oh and in their gourmet restaurant Alux, we found glass in our desert. We also got our cloths ruined because they cleaned our tables in our room with bleach which stained our cloths completely. So please AVOID AVOID AVOID!!

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Water Park
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2001
  • Number of Rooms: 2447
Phone:+52-9848755000
When you stay at Bahia Principe Luxury Akumal - All Inclusive in Akumal, you'll be on the waterfront, within a 10-minute drive of Xel-Há Park and Akumal Beach. This all-inclusive property is 13.9 mi (22.3 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Half Moon Bay.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and free babysitting.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Riviera, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 8 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Make yourself at home in one of the 758 individually furnished guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

Frequently Asked Questions

What are the check-in and check-out times at Bahia Principe Luxury Akumal - All Inclusive?

Check-in at Bahia Principe Luxury Akumal - All Inclusive is from 15:00 and check-out is by 12:00.

What amenities and services does Bahia Principe Luxury Akumal - All Inclusive have?

Bahia Principe Luxury Akumal - All Inclusive has the following amenities and services: Shuttle Bus Service.

Does Bahia Principe Luxury Akumal - All Inclusive have a swimming pool?

Yes, Bahia Principe Luxury Akumal - All Inclusive has a pool.

Are pets allowed at Bahia Principe Luxury Akumal - All Inclusive?

No, pets are not allowed at Bahia Principe Luxury Akumal - All Inclusive.

How much does it cost to stay at Bahia Principe Luxury Akumal - All Inclusive?

Prices at Bahia Principe Luxury Akumal - All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Bahia Principe Luxury Akumal - All Inclusive?

The nearest airport is Tulum International Airport, just about 1 hour 3 mins from hotel by car (63.8 km) away.

What is the cancellation policy for Bahia Principe Luxury Akumal - All Inclusive?

The cancellation policy for Bahia Principe Luxury Akumal - All Inclusive depends on the room type and booking terms.

About This Property

Nearest AirportTulum International Airport
Distance to Airport63.78KM
Hotel Star Rating4