Delek Tulum

Tulum - the chilled out option Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.

We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.

Overall good on hotel zone. Overall good but little bit expensive. They charged extra costs at the welcome desk. Rooms and meals are good quality.Nice beach area.

The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.

Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.