Dreams Tulum Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Dreams Tulum Resort & Spa
Carretera Chetumal-Puerto Juarez Km. 236, Tulum, Quintana Roo 77780, Mexico
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Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.Show More
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Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
All Amenities
Property Description
Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.
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3.7/5
AMAZING TRIP CAME FOR MY FRIENDS WEDDING IT WAS SO BEAUTFIL CAN WAIT TO COME BACK
All 103 Reviews
Surroundings
Airport: Tulum International Airport
(51.5 km)
Landmarks: Zona arqueológica de Tancah
(1.4 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Preferred Club Hacienda Suite
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Preferred Club Junior Suite Garden View Double
Has window
Non-smoking
Private toilet
Check Availability
Junior Suite Garden View Double
Has window
Non-smoking
Private toilet
Check Availability
Preferred Club Junior Suite Ocean View Double
Has window
Non-smoking
Private toilet
Check Availability
Deluxe Double Room With Garden View
Has window
Non-smoking
Private toilet
Check Availability
Preferred Club Deluxe Swimout Garden Double
Has window
Non-smoking
Private toilet
Check Availability
5
Preferred Club Junior King Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
Deluxe King Room with Garden View
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability
4
Preferred Club Junior King Suite with Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability
5
Preferred Club Honeymoon Suite Ocean Front King
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Ocean view
Check Availability
6
Deluxe King Room with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
2
Preferred Club Deluxe Swimout Garden King
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Check Availability
7
Preferred Club Junior King Suite with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
Deluxe Double Room With Ocean View
Has window
Non-smoking
Private toilet
Check Availability
Preferred Club Junior Suite Ocean Front Double
Has window
Non-smoking
Private toilet
Check Availability
6
Junior King Suite with Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Deluxe Junior King Room with Garden View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Deluxe Double Room
Has window
Non-smoking
Private toilet
Check Availability
3
Deluxe Family Suite With Garden View
1 King bed and 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Preferred Club Hacienda Presidential Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
3.7/5
103 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.6
Average for similar properties in Tulum
AI Summary
The staff provides warm, exceptional service, ensuring guests feel special. Guests appreciate the comfortable beds and spacious suites, ideal for families.
Jasmine
March 15, 2023
I had the worst experience one could imagine. I spent over 7 years stationed in Germany so I try to be the most understanding American when visiting tourist locations. I make an honest attempt to speak the local language, use the local currency, and leave my money in the local economy. I do not walk around haggle locals or assuming everyone should know English. My experience with Dreams tulum was terrible from beginning to end.
1. My room reservation was incorrect at check in. I spent over 3 hours trying to get checked in.
2. The resort did not have any welcome gifts or welcome banners to decorate my room, as advertised in their Dream big package I purchased.
3. I booked the preferred deluxe king swim out suite and on the second night of my stay a man in the suite above urinated in my pool. See video attached
4. The hotel did NOTHING to accommodate, not even move my room. No credit. NOTHING.
5. When calling for a car to take my physically disabled girlfriend to the main restaurants I was directed to wait outside for the car to pull up, they refused to come and knock, or at the least honk.
6. I booked a private dinner on the beach for my girlfriend and I, which included a lamb and shrimp dinner. On arrival I was told we would be seated inside one of the regular restaurants and be served beef instead. I was repeatedly passed over for white guests when being served at the bar. I waited patiently, addressed them in Spanish, and tipped appropriately.
Throughout the duration of my stay I felt like I was inconveniencing the staff. I spent thousands of dollars to celebrate my significant other and it was a miserable trip. I could go on for days. DO NOT STAY AT DREAMS TULUM!
Angel Valladares
November 19, 2022
Our stay at the resort was a 3.5/5. I think the advantage of the all inclusive was only worth it if you had a VIP room. Having the swim up room was nice to have some time separate from the busy pools. I think the biggest draw back that kept the resort from being a 5 was the food, it was really basic. The quality was holiday inn breakfast, lunch and dinner. The drinks were at least good, much better at the VIP bars for sure. The beach location and isolation from the rest of the Tulum ***** was really nice, we really enjoyed the beach area. It was a bit of a difference from the Tulum nightlife so get ready to pay a considerable amount for a taxi there from the resort.
Guest User
December 2, 2022
AMAZING TRIP CAME FOR MY FRIENDS WEDDING IT WAS SO BEAUTFIL CAN WAIT TO COME BACK
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private Parking
Free
Car Rental
Bar
Nightclub
Tennis Court
Table Tennis Room
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Valet Parking
Free
Transportation
Taxi booking service
Car Rental
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Alcohol-Free Rooms (On Request)
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Vending Machine
Garden
Health & Wellness
Table Tennis Room
Tennis Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Diving
Beach Volleyball
Snorkeling
Body Care
Kayaking
Activities
Nightclub
Exclusive Beach Area
Fishing
Water Park
Beach Umbrella
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Kids' Club
Children's Meals Available
Children's Pool
Accessibility
Accessible Rooms Available
Handrails in Stairways
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1990
- Number of Rooms: 432
Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.