Kore Tulum Retreat and Spa Resort - Adults Only
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1 room, 2 adults, 0 children
All properties in Tulum
Kore Tulum Retreat and Spa Resort - Adults Only
Carretera Tulum-Boca Paila Km. 3.8 Lote 48 Admo, México 180D, Playa, Tulum, Quintana Roo 77780, Mexico
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Highlights
Ideal location
Lots to do
Free parkingAmenities
Golf Course
Sunbathing Area
Snorkeling
Surfing
Hot Spring
Sauna
Spa
Massage Room
All amenities
Property Description
Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.
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7.2/10
Cleanliness7.1
Amenities7.1
Location7.4
Service7.2
All 104 reviews
Surroundings
Airport: Tulum International Airport
(47.3 km)
Landmarks: Mirador del Jaguar Tulum
(<100m)
Landmarks: Mayan Beach
(<100m)
Landmarks: Zona Hotelera Tulum
(130m)
Landmarks: Paid access to Jaguar Park
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Suite Jacuzzi Suite Garden View Tulum
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
Suite Jacuzzi Suite Garden View Kore
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
1
Suite With Garden View
Has window
Free Wi-Fi
Private toilet
Daily housekeeping
Wi-Fi in room
Check Availability
Guest Reviews
7.2/10
104 reviews
- Cleanliness7.1
- Amenities7.1
- Location7.4
- Service7.2
Average for similar properties in Tulum
Review summary
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Location: The hotel is situated in a peaceful area away from the hustle and bustle, offering stunning views of the sea. It's central to both the national park, beach parties, and downtown, making it an ideal location for exploring Tulum.(based on 1 review)
Dand
January 16, 2024
I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you.
My rating does not include the quality of food...
Hayley Mix
December 12, 2023
Let’s see/ the place looked beautiful online but it was DEAD.
Service is slow and non chalant and they care way more about trying to upgrade you than accommodate you.
I did enjoy the free bicycle but it ended at 6 pm.
It’s a $40 USD cab ride each way to go catch dinner on the hotel zone with others.
The room at a hot tub that only ran cold and takes 40 min to fill.
The tv remote would not switch to English
The ac stopped working at 3 am
They only left 2 bottles of water for whole stay in Mexico where you can’t tap.
The room fan didn’t work
The water pressure was super low.
The water turned off from 4-7 am as in no plumbing !
Oh and I paid for a $75 USD dinner and then proceeded to get extreme food poisoning from it. The phone to call the front desk was not answered till 7 am.
They told me it was probably from a mosquito” and that they could only extend my checkout 1 hour without charging me another $100. I was so sick I couldn’t leave the room. No one came to help w bags. When i did leave at 1 pm the lady was like “you’re my very last checkout” as if it was my fault I got food poisoning at their resort.
The taxi to get to hard rock riviera maya was $108 USD… all around … not a good stay even if the property looks pretty.
Songxiangruirui
October 26, 2023
真是住了那麼多全包，這個就是最垃圾沒有之一，餐廳衹有一間，沒有沙灘
態度非常非常差！給我們分配了個沒有熱水的房子，和前台溝通無果，衹能讓攜程幫忙溝通，過去了3小時才給我們換了另一間….
真的無敵垃圾，國人避雷！
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Teresa
June 5, 2025
It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla
Zackery
June 4, 2025
This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes.
Food was overly processed, drinks were bottom shelf.
The pictures made it seem way cooler than it was.
The bikes were rusted and falling apart, totally unsafe to ride.
Levi Garret
April 18, 2025
So I enjoyed our stay with kore everyone was very nice to us helped us with everything we needed. The staff was really friendly I walked into the kitchen at close and was going to get food somewhere else but they sat me and my fiancée down and made us a Togo dinner and don’t be afraid of renting a scooter and exploring tulum it’s very safe just be respectful
valeria
April 5, 2025
Only one dinning option, the staff is nice but not helpful (our phone didn’t work and nobody ever came to fix it) there are worn down areas, but it was very quiet and we did love that
Mauricio
February 28, 2025
The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal.
Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance.
Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Snorkeling
Off-site
Surfing
Off-site
Hot Spring
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Parking
Free
24-Hour Front Desk
Luggage Storage
Billiards Room
Restaurant
KTV
Taxi booking service
Currency Exchange
Meeting Room
Additional charge
Wi-Fi in Public Areas
Additional charge
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Additional charge
Parking
Parking is available Off-site parking.
Parking
Free
Transportation
Taxi booking service
Business services
Meeting Room
Additional charge
Wedding Service
Front desk services
24-Hour Front Desk
Concierge Service
Luggage Storage
Currency Exchange
Languages spoken
English
Spanish
Food & drink
Kiosk/ Convenience Store
Public areas
Gift Shop
No Smoking in Public Areas
Garden
Health & wellness
Spa
Additional charge
Massage Room
Sauna
Sunbathing Area
Billiards Room
Surfing
Off-site
Golf Course
Off-site
Hot Spring
Snorkeling
Off-site
Hairdressing and Beauty Center
Fitness Room
Activities
KTV
Beach Towel
Eco Tours
Off-site
Cleaning services
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Safety & security
First-Aid Kit
CCTV In Public Areas
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$4,082.54 (approx. £168.32) is charged.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2008
- Renovated: 2019
- Number of Rooms: 94
Phone:+52-9841610001
Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 hot tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Nirvana Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 hot tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Nirvana Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort - Adults Only?
Check-in at Kore Tulum Retreat and Spa Resort - Adults Only is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort - Adults Only?
Are pets allowed at Kore Tulum Retreat and Spa Resort - Adults Only?
No, pets are not allowed at Kore Tulum Retreat and Spa Resort - Adults Only.Are pets allowed at Kore Tulum Retreat and Spa Resort - Adults Only?
How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?
Prices at Kore Tulum Retreat and Spa Resort - Adults Only may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?
Which airport is closest to Kore Tulum Retreat and Spa Resort - Adults Only?
The nearest airport is Tulum International Airport, just about 54 mins from hotel by car (47.3 km) away.Which airport is closest to Kore Tulum Retreat and Spa Resort - Adults Only?
What is the cancellation policy for Kore Tulum Retreat and Spa Resort - Adults Only?
The cancellation policy for Kore Tulum Retreat and Spa Resort - Adults Only depends on the room type and booking terms.What is the cancellation policy for Kore Tulum Retreat and Spa Resort - Adults Only?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 47.29KM |
| Average Price From | GBP784 |
| Hotel Star Rating | 4 |