Hotelito Azul
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1 night
1 room, 2 adults, 0 children
All properties in Tulum
Hotelito Azul
No. 1 of Hotels with Villas in Tulum
Carretera Tulum-Boca Paila, KM 5.8, zona costera, Tulum, Quintana Roo 77780, Mexico
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Highlights
Free parking
Delicious breakfast
Lots to do
Pets welcomeAmenities
Snorkeling
Surfing
Horse Riding
Spa
Fitness Room
Public parkingFree
Priority airport pick-up
Car Rental
All amenities
Property Description
Located in Tulum (Zona Hotelera), Hotelito Azul is steps from Tulum Beach and a 3-minute drive from Tulum National Park. This beach hotel is 5.4 mi (8.6 km) from Tulum Mayan Ruins and 3.1 mi (4.9 km) from Playa Paraiso.
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8.4/10
Cleanliness8.5
Amenities8.4
Location8.4
Service8.3
All 103 reviews
Surroundings
Airport: Tulum International Airport
(44.9 km)
Landmarks: Maxa Camp Tulum
(290m)
Landmarks: Tulum Strength Club
(330m)
Landmarks: Alumbra Tulum
(380m)
Landmarks: Prokite Mexico
(530m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Jacuzzi Villa
1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Children's toiletries
Curtains
Children's towels
Check Availability
20
Suite With Garden View
1 King bed
35m² | Floor: 2
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Wardrobe
Check Availability
17
Oceanfront Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Wardrobe
Check Availability
29
Oceanview Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
18
Oceanview Villa
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
30
Oceanfront Villa
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
22
Garden View Villa
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Wardrobe
Check Availability
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Guest Reviews
8.4/10
Very Good
103 reviews
- Cleanliness8.5
- Amenities8.4
- Location8.4
- Service8.3
Average for similar properties in Tulum
Review summary
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Location: The hotel is widely praised for its beachfront location with stunning views, serene surroundings, and proximity to local restaurants and supermarkets. The rooftop pool and terrace are standout features, providing epic sunrise and sunset views.(based on 2 reviews)
Guest User
April 5, 2024
It’s a shame that such a beautiful property with gorgeous beach is so purely run! Read other bad reviews re service, didn’t think it really could be a 1 star bad. Oh yes, it totally was!
1. To my surprise, the staff didn’t speak English. With the exception of a front desk employee.
2. We could not even order a meal! Hotel was very slow, no guests and still we had to wait on average 45 min. One night for 1.5 hours for a simple meal for 2.
They encouraged to order online since there were no waiters to be found. But then no one replied to online orders either. Saw a guy from the kitchen cleaning sea weeds on the beach around lunch time, as a result, lunch order wasn’t placed. And it goes on and on.
Found much better places outside the hotel to eat with very good service (ex. El Tabano 0.2 miles away).
3. Everything is overpriced which we already knew, so the expectation was to get at a minimum decent service so it is worth it. That did not happen.
4. Rude unapologetic unwelcoming staff. (Language barrier perhaps).
Traveled to Mexico a number of times, to the Cancun area. Never had an issue! This was a weird place.
I would not recommend it based on service.
Guest User
November 26, 2024
Super Lage am Strand und grosser Bungalow, sehr nettes und hilfsbereites Team. Mehrere Restaurants oder Supermarkt in der Umgebung.
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CLAUDIA
June 29, 2025
Great service and facilities! The rooms are lovely! The coffee basket delivered to the room in the morning was so nice! Griselda always made sure we get back to a clean room!
Yannett Mejia
June 28, 2025
Customer service was a 3. Staff was friendly, but you had to keep requesting refills or request help. They didn’t take the initiative.
Jemma
May 30, 2025
No check in. We arrived at 9pm and got shown through the staff entrance and told to checkin the following day. Room, very basic, no hair dryer, no kettle. Balcony did not lock. Breakfast great first day, mediocre from then on. Considering the price you’d think breakfast was included … no… you’re looking at £20pp for an average breakfast. Nobody at hotel due to awful seaweed in Tulum we suspect? However meant the hotel is running on Skelton staff. Nobody wants to help you… you enjoy a drink at the roof top and are told to sign three flights of stairs down… they won’t bring the bill to you. Everywhere looks tired, very disappointing
Trinae
May 21, 2025
I had a wonderful stay at Hotelito Azul! The staff were warm, welcoming, and always ready to help with anything I needed, which made my experience even more special. I want to give a special shoutout to Griselda from housekeeping, she was absolutely amazing! So kind, attentive, and always made sure everything was spotless and comfortable during my stay. You can really tell she cares about her work and about the guests.
I’d definitely recommend Hotelito Azul to anyone looking for a relaxing and well-cared-for getaway. Thank you to everyone there for making my stay so lovely!
Fernando L
May 6, 2025
SUPER RECOMENDABLE
Todo excelente! El trato de Hugo en recepción; de Rodrigo y los demás meseros todo de 10. La calidad de los alimentos también. Las habitaciones super lindas y cómodas
Efay
May 21, 2025
Spectacular place to rest, Hugo was our host and his kindness is unmatched by any other place.
Services & Amenities
Most popular amenities
Snorkeling
Off-site
Surfing
Off-site
Horse Riding
Off-site
Spa
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
Car Rental
Priority airport drop-off
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Bicycle Rentals
Spa
Fitness Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Priority airport drop-off
Airport shuttle drop-off
Additional charge
Bicycle Rentals
Front desk services
Front Desk with Limited Hours
Front Desk Safe
Languages spoken
English
Portuguese
French
Spanish
Health & wellness
Spa
Sailing
Off-site
Surfing
Off-site
Surfing Lessons
Horse Riding
Off-site
Fitness Room
Kayaking
Off-site
Parasailing
Off-site
Ziplining
Off-site
Snorkeling
Off-site
Yoga Session
Activities
Eco Tours
Beach Umbrella
Beach Towel
Fishing
Off-site
Public areas
Shopping Mall
No Smoking in Public Areas
Picnic Area
Garden
Elevator
Facilities for children
Babysitting Services
Additional charge
Business services
Coworking Spaces
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]09:00–23:00
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property in advance.At the same time, please provide proof of identification, your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: US$25.45 (approx. NZD 44.47) per pet per day
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 31
Phone:+52-9381630744
Email:reservations@hotelitoazul.mx
Located in Tulum (Zona Hotelera), Hotelito Azul is steps from Tulum Beach and a 3-minute drive from Tulum National Park. This beach hotel is 5.4 mi (8.6 km) from Tulum Mayan Ruins and 3.1 mi (4.9 km) from Playa Paraiso.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Olivia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Olivia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Hotelito Azul?
Check-in at Hotelito Azul is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Hotelito Azul?
What amenities and services does Hotelito Azul have?
Hotelito Azul has the following amenities and services: Shuttle Bus Service.What amenities and services does Hotelito Azul have?
Are pets allowed at Hotelito Azul?
Yes, pets are welcome at Hotelito Azul, but it is best to call ahead to confirm.Are pets allowed at Hotelito Azul?
How much does it cost to stay at Hotelito Azul?
Prices at Hotelito Azul may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Hotelito Azul?
Which airport is closest to Hotelito Azul?
The nearest airport is Tulum International Airport, just about 45 mins from hotel by car (44.9 km) away.Which airport is closest to Hotelito Azul?
What is the cancellation policy for Hotelito Azul?
The cancellation policy for Hotelito Azul depends on the room type and booking terms.What is the cancellation policy for Hotelito Azul?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 44.92KM |
| Average Price From | NZD1103 |
| Hotel Star Rating | 5 |