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Top rated hotels in Tulum

Searching for hotels near Cenote Tres Estrellas? Compare room rates and reviews to find your ideal stay.
Hilton Tulum Riviera Maya All-Inclusive Resort
4/5101 Reviews
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Bahia Principe Grand Coba - All Inclusive
3.8/5103 Reviews
As a family of 4, with two young children we had a great time. Food: Buffet food was great and a lot of diversity. The à la carte restaurants you should definitely try the Mediterranean, the Gourmet and Mikado. Room: Very clean and the room service was always done and never missed anything. Pool: pool is clean, with a lots of entertainment and activities. There are things to do all day, volleyball, games, aqua fit classes, cooking classes, bingo, ping pong, etc. The entertainment team is great and make sure you have fun. Kids club: Amazing! Thank you to the whole team for watching after my kids. They loved it so much that they were eager to go next day. They rehe****d during the day and participated in all kind of shows at night. The kids club team had all kinds of activities going all day and they use Whats Up to text you if your child need anything, including pictures of what they were doing. Great WIFI throughout the whole resort. Don’t miss the magic show at the Coba theatre if you have kids.
Conrad Tulum Riviera Maya
4.4/563 Reviews
A+++ Family Vacation (2 Adults, 3 Kids – 4, 5 and 7). You should not hesitate to book this super lux spot for your next vacation. We chose Conrad Tulum because it was on the CN Traveler best places to go. It did not disappoint. No way for the resort to be any more lux/beautiful or service to be better. Pictures are real and in some cases don’t do the place enough justice. Place is brand new. Further, the “kids club” was critical to our vacation. Shamara, Sehem, Ivette and Ruth all jointly run the kids club. It is a mix of indoor and outdoor activities from 945am-5pm (lunch with parents at Noon). Making pinatas, painting, reading, traditional Mexican art/crafts alongside pool (there is a specific pool about 2.5 feet-3 feet deep which is great for young children), beach, watersport, treasure hunts around the resort, etc. This is a very curated program for kids, exceptional in every aspect and also customizable based on what the kids may want to do. My kids are begging to return. Thank you to the staff at the kids club! Some other outstanding parts of the resort include morning wellness activities on the beach (Rafael is wellness coach speak to him on arrival for schedule/info) and the breakfast restaurant which has countless stations servicing traditional Mexican food cooked to order in front of you by chefs as well as a plethora of recognizable American breakfast items. It is a showstopper. Rivals the best breakfasts at the worlds finest hotels. Other restaurants on site (pan Asian, Japanese, Mexican, etc) are all superb. Guacamole, coconuts, champagne, wines all delivered poolside, beachside, etc. All the fine service you would expect. Some suggestions for the future as the hotel is brand new. Fix (or get a new) ATM that dispenses Mexican Peso so Americans can tip your exceptional staff in pesos without paying a silly exchange rate at the front desk. For the watersports company on the beach they need high end equipment to match the character of the hotel. For example, snorkel equipment must be the “dry” snorkels and they should have goggle defogger on site and used prior to each swim – price should be raised to accommodate this. Oscar is the local snorkel guide and he is REALLY GOOD. There is a massive set of coral reefs with tons of fish (some as big as sharks) outside the hotel but accessible only with the best equipment. (bring your own better yet!). Childrens food at the hotel/poolside could improve so that the kids have healthy and LOCAL choices (fruit/veg as sides, fun kid local fruit drink, less of the burger/chicken stuff that is on every menu in the USA). Guacamole ice cream cones (made from tortilla chips, delivered as fun snacks for free every day which the kids loved) were amazing and that should be on the menu! Finally, there are some comments about sea****. They have huge crews that come clean it up every morning (done by about 9/10am). Its not a nuisance. Probably by the time you wake its all gone and you never know its there. It
Jungle Lodge Boutique Hotel - Adults Only
4.5/559 Reviews
Omg, when we walked into property we already knew we were in for a treat. The lobby it self is gorgeous, elegant, beautiful and tasteful. We were immediately greeted by fresh complementary drinks as we sat down to check in, the whole process could have not been more perfect. We even received a personalized letter printed on nice stock paper. David the general manger is a kind, hardworking, capable, wonderful, attentive and gracious host. He even drove up to get us when we saw us getting confused by google maps on the drive there. He is always in communication with you on whatsapp from before you arrive to after you leave, anything out need he is moments away, he made us felt very very cared for. The property is on the next level. The owners possess elevated taste, they are Italians I hear, the wife is a fashion designers, a small boutique is featured in the lobby and all the clothing is just so nice, fabrics are sourced around the world but hand sewn in the community, providing jobs for the women. Each guest gets a villa!!! and it is even more impressive than the photos, High high ceilings with windows, also large glass sliding doors, extremely thought out layout, perfect concept for the rooms. Main terrace walks out to a dipping pool, and the bedroom terrance features a hammock. Wall art, furniture are so beyond gorgeous. The bathroom is divine as it is indoor outdoor concept, there are beautiful palms besides you as you do your business. The towels were so plush and soft like clouds, I just wanted to put my face in it and fall sleep. In the evening we sat on the deck and just watched birds flying around, you really feel like you are in the jungle, except in a luxe villa, it also feels like you are up in a tree house except its ground floor. I must rave about the food, and chef Andre, he is authentic Italian chef and so so so nice humble and sweet, his pasta is literally the best I've ever had (and my bf) and we've been to Italy. He came out to check on us and the food, we just love him so much. I can see every villa is amazing and every corner of the property is a feast for the eyes. The main pool is again perfection, the way the it's designed is seamless. Every detail is immaculate. Our biggest mistake was we only booked one day because we had to catch a flight the next day out of Cancun airport. I know for next time I can stay for way longer because location is great for the whole area. If your visiting Tulum, you can stay here for the total of your trip no problem, Tulum is only 15mins away. Thank you so much David for taking care of us.
K NAJ Community
4.5/58 Reviews
Giezi was amazing to connect with when ever I need it anything, she was on it! Had an amazing time will be coming back for sure.

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