Best Hotels near Brookside Collective Park, Tulsa

I was locked out of my room on the third afternoon. During my conference. Room #850 The Hotel said the booking was for 2 nights and asked me to leave or pay another $150.00. Because I already paid for the room I said no Then they had security remove me from the room and I left the Hotel.

Only complaint was 2 of the 3 elevators were down. After that staff was great. Nice rooms to

Loved 😍 loved 😍 loved 😍 ❤️ this hotel! Cian the night clerk was the best!

Night personal more pleasant to guests than morning personal. Got on his bad side w/o trying. Room was clean (checked for bed bugs, it passed inspection) wifi was good, TV channels had wide variation. (It had CNN) breakfast was included, had a fair amount of choices.

Nina at the front desk helped me and she was awesome! I needed some help with printing several documents that I had misplaced and needed for a meeting. When I went to the front desk to ask for help, Nina was there with a smile and asked how she could assist. She quickly stopped what she had been working on and insisted on helping me right away. Nina printed the documents that I needed and delivered quickly. This was the only time that I have been in a pinch like this and needed help immediately and I was so happy that Nina was there to help me. She is great!

I hate having to leave a poor review and sound like an angry old man, but I find tall reviews useful when booking hotels for business travel. Unfortunately this property completely missed the mark for me and I will certainly not return or recommend. As a frequent traveler and a Diamond Member at Hilton I have come to expect the typical great customer service and the little things that make business travel easier. Of all the properties I have stayed at, this was easily the most difficult to navigate. While the property is fairly new, and nice, with a great downtown location, logistically it is a disaster. The parking situation is easily the worst I have experienced at any hotel in my years of travel. If you are driving a car, DO NOT STAY here. I prefer hotels with valet, but if no valet, easy in and out parking is definitely expected. There is limited parking spaces available for hotel customers in the outside lot directly next to and behind the hotel, This is a shared lot and not under the ownership of the hotel, they only get a certain number of spaces per night. The lot itself is not clearly marked, so if you park in the wrong spot you will receive a $125 ticket. That will be reduced to $35 if you pay within 15 days. This is obviously a problem and the hotel is well aware of it. There are signs everywhere in the hotel and confusing instructions that I guess you are supposed to memorize. These signs are obviously difficult to comprehend as there were 4-5 other guests the same evening, who, like myself, were confused and received parking tickets. Its apparent they have no real interest in addressing this situation. The even more disappointing part of it is the staff could care less. Speaking with the person at the front desk trying to get clarity she was dismissive, condescending and had zero interest in my concern. She had no problem if we canceled our four rooms and switched hotels. Which I tried, but rooms downtown were at a minimum, so we stuck it out and made it through night 2 with zero issues. If you travel a lot and expect easy access and accommodating service I would steer clear of this property. For those who prefer Hilton, there is a Doubletree property a few blocks away, I would recommend that over this place. My worst Hilton experience in several years as a loyal Hilton customer, thus the one star review. I will certainly not be back.

We chose this hotel as we are Hiton honor members and love other Curio collection hotels we have stayed at. It did not disappoint ! From checking in we were made to feel very welcome, rather than incur cost of valet parking the parking attendant let us use his space overnight and just put a few quarters in the meter the next morning after 8am, we used the complimentary shuttle both nights and thank you Ron for the suggestions of where to visit and also the hotel tour great to hear its history we fell in love with Tulsa and will use this hotel when we go back