Guest User
June 11, 2025
Just back from a week at the hotel and had a great time. The staff are all pleasant and helpful, and the visiting cats are a plus in our books! As per some of the other reviews, I would agree on the cleanliness points- the rooms are modern and in good condition, and while clean for arrival, it didn't seem that there was any cleaning done in the room during the duration of our stay (only a refresh of towels and bedding), would have been grateful for a quick clean of the bathroom and vacuum of the floor in the room. The pool area was starting to look a little worse for wear by the end of the trip, would have benefitted from a clean of the floor, although staff tidy up the area every night to their credit. The cocktails are the bar are not to be missed! We worked though as many as possible over the week and ALL were delicious and well presented. However, we found it strange that you're not permitted to take a drink from the bar into dinner with you, which was a shame as the drinks selection at dinner was fairly limited. We just wanted gin and tonic which was not an option unfortunately, despite there being a range of gins at the bar. Food at breakfast and dinner was good, with a nice variety over the occasions that we dined in. There really is something available to suit all preferences. We did find the service a little slow in terms of getting a drink and paying for these at dinner, although I appreciate that staff are catering for a large number of guests at any one time so slightly unavoidable. Perhaps allowing guests to bring a pre-dinner drink at the bar in with them wouldn't be such a bad idea in that respect... We usually wound up at breakfast in the later part of service (between 9-9:30am) but would often find that things were already being packed up ahead of end of service at 10am which slightly dampened the experience as it would be tricky to get cutlery, the toaster would be put away or drinks would be cleared from the table while we were getting food. Overall, a really good hotel for a relaxing break with pleasant and hard working staff, but there's room for improvement on hospitality I feel.