The hotel staff are nice and helpful. The location is central, but unfortunately, there are two bars/night clubs just opposite the hotel, which will blast loud music until 2am. I first stayed on the top floor in a room with a balcony, and it was simply impossible to sleep, it was really like trying to sleep in the middle of a night club. They moved me to a different floor, and it was a little better, but you could still hear the party - just below your balcony.
I booked a tour and a bus ticket with the hotel, which was nice, and the price was OK.
(This has nothing to do with the hotel itself, but the tour was terrible, it was raining heavily all day long, we could not see anything at all, and the difficult climbing in rubber boots resulted in very bad bruises to my toes - extremely painful, and heals for months and months.)