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August 20, 2022
During dinner, there were two elderly women serving food. One was wearing a mask, but the other was not wearing one the whole time. They were loudly explaining the food and drink to the customers and taking orders from the customers without any hesitation. In addition, the kitchen was in full view from my seat, so I turned my eyes and saw an elderly man, also not wearing a mask, arranging food into dishes for the customers who were about to be served while shouting what sounded like instructions. I was stunned. After the meal, I called out to the young owner? He accompanied me to the COVID-19 infection prevention poster (two posters issued by the National Hotel Hygiene Trade Association and the National Food and Beverage Hygiene Trade Association) posted at the entrance, and pointed to the posters that said [Etiquette for wearing masks in public] and [Employees are wearing masks] and asked, "Is there any reason why some of the employees are not wearing masks?" He replied, "Oh, is that so?" with no regard for the situation. The person in question was with the relevant people in the dining room and kitchen, so there is no way he could have seen or not known about it. This time I asked, "Isn't this not acceptable considering the current social situation?" and he turned his back on me and quickly left. I was shocked. I was shocked that there is a lodging facility that is openly displaying the poster mentioned above but is operating without complying with the rules. Their customer service skills when I pointed it out to them were also very poor and immature, so I think this is a lodging facility that needs attention. P.S. Naturally, I have canceled breakfast.
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