Yutorelo Garden Kitakaruizawa

There's nothing wrong with the building being old, but they cut corners on regular cleaning and maintenance. They didn't pay attention to replenishing amenities, they didn't clean the room well (empty bottles were left under the TV stand), and most importantly, the room stinks. When I turned on the air conditioner, it smelled awful, so I turned it off right away. It was described as a special dinner, but I personally found it disappointing. After leaving the inn, I tried to think back on the good things about it, but all I could remember were the bad things. They say there's a shortage of staff in the industry, but I'll never stay at an inn like this again.

There was still snow all around, so it was a nice atmosphere for a trip before Christmas. I only stayed overnight with breakfast, but the breakfast was delicious. Coffee and drinks were available all day long in the guest lounge, which had a fireplace and a billiards pool. It's not particularly luxurious, but it's clean. It was vacant on a weekday, and the bath was open until midnight, so I was able to relax. I stayed at a prefectural resident discount, so I got a good deal. The room I stayed in was clean, but it seems that they've renovated everything else. Good value for money.