Falkensteiner Family Hotel Montafon - the Leading Hotels of the World

Based on a recommendation from friends, we spent a week in the Falkensteiner Montafon with our kids (2/4). We spent a lovely week in this modern hotel, but our expectations of a 5-star hotel with a focus on kids were not met in every dimension. Room: Our deluxe family suite was big enough and offered plenty of storage space. Unfortunately, the second shower was useless as there was no water pressure with hot water. But that didn't bother us. Otherwise, the room offered all the amenities you would expect in such a hotel, including a lovely, large balcony with a wonderful view. Childcare: inexplicably, this was the biggest weak point for us. In the toddler area (0-3 years), there was a caregiver who didn't pay any attention to the children at all. This meant that we couldn't leave our daughter - so we had to say goodbye to the 1-2 half-days of wellness we had hoped for. It was a little better in the 4+ area, although no one there approached our kids and greeted them - they were simply "let in" and then left to their own devices. After 15 minutes we had to pick them up again because our youngest was crying (admittedly we didn't have the easiest children this week :) ). Activities and surroundings: The direct shuttle to the Golm middle station was great and our children loved it. The amazing toboggan run starts from there (tickets for 2 adults and 2 kids around EUR 48!) or you can take the gondola further up the mountain. Also nearby is the Silbertal valley with all kinds of hiking trails. You can also rent a buggy from the hotel, which we used. Otherwise, the lobby offers various activities for the kids (computer games, gym, table tennis, billiards, table football, climbing tower and room, etc.). Everything was great fun, but some of it was in a state that corresponded to the rush of children (broken nets in the goals, tips of the billiard cues missing, etc.). All in all, the lobby is extremely loud and hectic - there is a constant hustle and bustle, as all activities take place in a relatively small space. Accordingly, the noise level is very high. The bar is integrated into this games room, which has advantages and disadvantages. The bathing area is very nice, but quite crowded in the afternoon. The pools are barely waist-deep for adults, but swimming is difficult anyway due to the mass of people in the pool. The outdoor area is quite manageable with a water feature, a marble run and a small playground, and the condition of the water feature and marble run (ball EUR 2) is somewhat worn - probably due to the weather. Food: A buffet is served in the morning, at lunchtime and in the evening. The dining room is also loud and hectic, but this is bearable in a children's hotel. The selection at the buffet is good, but

Great cuisine. Despite the open buffet, the quality of the dishes and the taste were simply top notch! The prices at the bar are a bit high, but otherwise really good. The hotel is too noisy, though. Yes, it is a family hotel and children are the main focus, but I still think that the architecture of the hotel has not taken this into account enough. We have been to other family hotels and the noise level there was significantly lower.