Guest User
October 18, 2024
A complex where, upon our arrival, a gentleman told us that we did not have a reservation, and it was clear that they did not have the room ready.
The next day we were not entitled to breakfast because according to him it was not included, until we made a claim through the app he did not give in. And even with that he did not give us breakfast.
The pool that appears in their photos does not exist, there is another one in another hotel complex about 200m away, but it is not from this hotel. And in case it is saturated, then you are left without a pool.
In relation to the services they can provide. They do not provide any, all the services we have had have been thanks to another hotel in the area where we have been able to hire motorcycles, taxis, eat, etc.
I do not doubt that in high season it is a good hotel but it was not my best experience.
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