Guest User
January 31, 2023
Beautiful building - lovely room (and upgraded to suite) great bed… no shower. Avoid eating here if can - possibly the worst meal we have eaten in France… inedible, bland, and €30 euros for truly terrible pasta - shamefully likened to pasta from the Cipriani - breakfast €31 very over priced. Parking - we paid for on site parking - at no point did anyone inform us there only 3 parking spaces & it you have a long car you may not fit in… we also had bikes on the back of ours… so 3 huge cars in a tiny space - we had to take our bikes off (that’s never happened at any hotel we have parked at before!) Huge hassle, they did assist us however. So, lovely room, dreadful food, and huge hassle just to park a car. For which I received a glass of champagne (for the parking situation) they tried to charge me for that on check out! No apologies, no gesture regarding food - total cost €600 for one night. And if 5 star makes you think there will be someone knocking around reception, forget that… the staff turned out the reception lights and pushed off (11 pm ish) - after they had kicked us out of the restaurant (we had met a very jolly couple at dinner, which was as a highlight) as they had to set it for breakfast… but breakfast was in fact, in another room! Although some of the staff sweet & helpful - the staff further up the ladder need retraining in hospitality & client management.