Comfort Suites Troy-I75

Comfortable bed, had an upholstered chair and couch in addition to the desk chair, room was clean as was the bathroom. Breakfast was mediocre; they did have a waffle baker, which is always a plus.

I didn't like your software to book my stay.. I ordered up a date for my stay worked out the details and submitted and you confirmed for an other day.. this is the second time this has happened and it's not just this vendor.. bookings dot com did the same thing to me before that why I don't use them anymore. Please someone address this issue or I and many others I am sure will start booking direct with the hotel thus bypassing your damn software

Very nice Lovely and comfortable. Close to restaurants. Only complaint was the upstairs tennant who eas very noisey and had concrete shoes.

Beautiful hotel. I slept absolutely wonderful on the bed. Very comfortable.

Clean and quiet. Several restaurants nearby, a few within walking distance

Uncleanly, pool down for maintenance but not advertised when booked, was told Id get a refund, then they changed their mind. Took 6 kids expecting to swim to a hotel overnight for their christmas gift on new years eve. Show up and the pool is unavailable, and the suite we supposed to have, had a leak of some kind and were moved to 2 rooms. I was never informed before checking in that i could cancel our reservation to get a refund. So we checked in and hoped we'd make the best of it. When entering the 2 other rooms, the wooden area at the entry was very sticky, and we could see bits of trash on the floor and one on a piece of furntiture. Rooms were very cold, and found one room had a window left open. Smoke detector was beeeping so I asked front desk to change battery. He did come change it but it continued to beep. An hour in, We ultimately decided not to stay and checked out. Front desk said i could call next day and speak to manager about a refund. When i called the next day, manager made it sound like a refund was no.problem but had to go through ******* firat since that was where the reservation originated. Started that process, and was told id hear something in 24-72 hrs. Messaged back after 3 of not hearing anything and had to ask for another update only to hear a couple days later, they changed their minds and were " sticking to their policy" VERY DISAPPOINTING! B