Hôtel Mercure Trouville-Sur-Mer

Another enjoyable stay at this lovely Hotel. I was delighted to return here again and enjoy the warm welcome from the front desk team who I think remembered me from my last visit! Every touch point throughout my stay was met and exceeded, and customer service with a smile is the normal here in this Hotel. Their breakfast is the best! I will definitely return!

We first stayed at the Hotel Mercure in Trouville-Sur-Mer as part of a package deal through Brittany Ferries in August 2022, and our experience was so positive that we decided to return for 4 nights arriving Monday 7th August 2023, again through a Brittany Ferries package: We were not disappointed with our decision to return! As before, the hotel was clean, and our room was cleaned daily, and the location of the hotel is superb, just 2-5 minutes walk to the beach, and within minutes (or seconds!) walk of lots of local restaurants. A walk (or ferry) to Deauville, and the beach/boardwalk there is definitely recommended, but please see my previous review in August 2022 for more information on location, and on the hotel itself. However, the main thing which made us feel so happy to return was the staff at the hotel. All of the staff we encountered at Reception were both friendly and helpful. All spoke excellent English, although occasionally my wife would ask if she could practice her French, which was always agreed to, and then embarked on a conversation in French about various things, including our usual need for milk each day for our tea. (Du lait, s’il vous plaît, pour le thé. Nous sommes Anglais!). Specific thanks this year go to Lindsay for her help and patience, although, as stated above, all Reception staff are thanked! We again emphasise to the reader the advantage of booking through Brittany Ferries as this yields a very good saving compared to booking both the ferry and the hotel independently. Overall, again, a very enjoyable stay, and we hope to come back soon! Merci beaucoup!!

Rooms quite small hard to move around probably just slightly bigger than japanese hotels. Nice refill water outside the floors with the Brita hot or cold or warm water dispensers. Fitness center is basic one of each equipment total of 4 piece. Breakfast also good with ample selection for healthy eating. Complaint is only 2 elevators but does not seem to be full. Maybe room capacity is small

The BEST hotel with : perfect location, exceptionnel staff (kind, attentionate), a breakfast to die for, very comfortable rooms..... 2 minutes from the beach, 8 to 10 walking minutes to Deauville, across from the ****** and many , many restaurants around. The "fish market hall" is a must see! I can't wait to return there