Happy Trails West Inn

The owner helped us settle in, and we were very happy with our stay. 10/10 would stay there again. Good parking Clean and big room Good view

When we arrived, it smelled like a fish kitchen of fried fish and loud music was blaring from the family who lives in the same building. We asked our contact by email if we could shorten our stay, if he would be willing to give a refund, and if we could possibly change rooms due to the unpleasant smell (even after 20 minutes with the door and balcony door open, the smell was still unbearable). He offered us another room, which we gratefully accepted. We packed our bags and came back to ask if there was anything else he wanted to do. He looked at us so angrily with a look that said: What do you still want here, get out of here. He offered to refund 50% of the price for the two nights we wanted to leave early because we didn't feel comfortable. We thanked him and made the request via Booking, as he had expressly requested. He declined. We contacted him, made another suggestion, and received no response. We made a second request through Booking, which he again rejected. He also refuses to respond to Booking itself, which we asked for help. He was no longer reachable, and we have never seen our money again.

The absolute worst experience we have had as travelers. Clearly on property, this guy ignored us as we walked around trying to figure out what to do. There is no cell service. We could not contact other than via email. On a cold winter day, this person did not care! Obscure check in info and very rude once contacted. Find nicer people to stay with.

Location amongst old residential building. Far from the park. Few ameneties around. Terrible property manager who lied. Noisy, porous ceiling, you could hear big noise everything toilet was flushed or people walked in the upstaurs unit. Stay away, not cheap either for this tiny room, paid $250 a night.