Great hotel in the heart of Tromsø. It’s next to a really great pizza restaurant (Yonas) and it has a beautiful view of the fjord and mountain. Breakfast was good and the room was comfortable.
Hotel gave us a complimentary upgrade after knowing that we were travelling for our honeymoon! Room was clean and spacious. Toilet floor was heated, definite plus point!
The front desk service was very good. When I arrived at the hotel, there was no room available. The hotel staff told me that I could check in in 2 hours. I could go around first and then check in. I could also rest in the restaurant. They were gentle. This hotel is close to the meeting point of Aurora tour and dog sledding tour, which is very convenient.
Very Good
122 reviews
4.2/5
Price from
NZD 149
per night
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Clean and hygienic, good service attitude, enthusiastic to call for us, show the way, introduce the attractions. You can store your luggage after check-out, and there is coffee, hot water and small cookies in the lobby for free.
The room has a living room that is quite big, the living room has a sofa bed, the dining room kitchen is connected, and the kitchen has a dishwasher, which is quite good.
There is a supermarket seven or eight minutes walk away. It is very convenient to buy things and cook them by yourself.
The only downside is that if the living room wants to sleep, the curtain is not wide enough to block the lights outside, and it is a bit bright at night.
Even during the busy winter holiday season, I was able to have a comfortable stay without any mistakes.
I was able to eat the most delicious breakfast in Norway, which is unique to Norway. It was well-balanced, but it was really delicious, so be careful not to eat too much 😊
In the evening, it takes time when group check-ins overlap, but it's okay, they are efficient and everything went smoothly.
The room is equipped with a kettle and refrigerator, which is convenient.
This hotel is especially good value for money for travelers from Asia and travelers from all over the world. There are really many different languages spoken here.
The facilities is very good, it has common kitchen and area. Also it provides free tea and coffee and snacks. However the common kitchen closes at 10:00pm, it a bit inconvenient for that. The WiFi is also a bit weak, sometime phone cannot connect.
The location of the hotel is good, the equipment is good, but the sanitary conditions are a bit poor, the sanitation is not clean, and there are other people's hair on the pillows.
The most recommended place in Tromso! The kitchen utensils are extremely complete! I stayed there for many days and it was very comfortable, as if I was at home. There are large supermarkets downstairs, which is very convenient for shopping. It's walking distance everywhere, five minutes' walk to the boat ride and ten minutes to the departure point for various activities. There are shops wherever you go downstairs. Less than five minutes away from the bus station ~ very convenient to the airport
Basic hotel but you have the essentials. It is clean very close to the main street where all the shops are located. The breakfast buffet is very simple but you have a little bit of everything. You always have tea or coffee available in the hall if you feel like it. They also have a parking service in the back, it is fair but it gives you the service, I used it and although it was an ice rink at least you know that your car is ok since parking on the street is mission impossible and everything is pay.
102 reviews
3.9/5
Price from
NZD 135
per night
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4.4/5
Excellent
MMei Foong TANVery near to Tromso Airport. We arrived on 31.12.2024 night. Our baggage was delayed by more than 1.5 hour. By the time we got out from airport, there was a long queue at the taxi stand. So we decided to walk. Walking ~20 minutes (1.6km).
Upon our arrival, one hour before countdown. The hotel staffs were very busy. One of them came to check us in. She was very friendly and kind. She gave us the room overlooking the sea and airport.
Bus 28 (50m away) straight to the town.
The only downside is the bed and pillow. They are too firm.
Overall we are happy with our stay.
GGuest UserAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
TTravelifeJoI would rate this budget hotel 2/5. The location is its main advantage, conveniently situated close to key attractions and transportation. However, the overall experience was disappointing.
The service was poor, I was charged twice for my stay, and the refund process takes time. Luckily trip.com helped me to liase, and I received reply from hotel very soon. I can see hair in sink and stain on pillow case when i juat entered the room.
For a budget hotel, the price was extremely high and did not match the quality of service or facilities provided. The rooms were basic and lacked amenities, making it feel overpriced and not worth the cost.
While the location is excellent, the subpar service and lack of value for money make it hard to recommend this hotel. There are likely better options in the same area at a more reasonable price.
GGuest UserBreakfast was fantastic, good spread good quality. There’s a taxi calling tablet at reception if you require. Otherwise it’s just a short walk down the slope to where the action is. Room’s small but the price can’t be beaten.
SShichengjiThe location is excellent, only a three- to five-minute walk from the event center and one minute from the bus station. The front desk restaurant and room service staff were very friendly and helpful. The room is not too small for this city and the bed is a bit soft. The most commendable thing is that it includes breakfast, dinner and afternoon tea, which are served for a long time. There is basically no need to go out to eat in restaurants. Especially when you come with friends, you can eat in the restaurant at your own pace, saving a lot of time. You know During the peak tourist season, it takes a long time to wait for a seat at an outside restaurant to order a meal. The variety and taste of the food are pretty good. It is a highly recommended hotel.
GGuest User+ Great location
+ Fantastic Breakfast
+ Lovely harbour view and while it was down to luck, we enjoyed the northern lights from the comforts of our room.
- Restaurant was really busy. No system in the morning and the staff hanging around are mostly there to clean up the used dishes. There should be a queue system when the restaurant is full. Additionally, night time service seems to be overwhelmed with tour (cruise?) group and conference guests, which is understandable especially if you don’t have a reservation. But staffers should inform diners if it would take more than an hour to serve the food.
- Reception not always the friendliest, though they do try to be helpful.
生生け花・Hotel highlights
There are two bus stops within a 3-minute walk.
It takes 7 minutes by bus to get to the center of Tromso, and 20 minutes by foot.
・Facilities
There is a kitchen, laundry room, shared toilet and shower.
・Room introduction
I stayed in a single room.
There were no particular problems with the room.
There are no toilets or showers as they are shared facilities.
Wi-Fi is available
・Services
The hotel will send you a message to guide you through check-in, so follow that.
You can contact them via message if you want to add an option or ask any questions.
You can book aurora tours and other tours from this hotel, and participate in tours at a discounted price.
There is a shuttle service from the hotel to the airport.
Meals are provided (room service).
Rental car service is available.
There are lots of cats!
Thoughts on the stay
The floors were generally clean, as you had to change from shoes to slippers at the entrance.
The cats in the hotel were also cute.
The hotel itself was nice and I would like to stay again next time.
One thing that was puzzling was that I never met the receptionist and didn't know where the reception was, so I was confused about that.
GGuest UserThe breakfast was rich and the scenery was nice, but the exterior wall was under maintenance when I checked in, which blocked the scenery.
Environment: downtown, very convenient
Sanitation: clean
Service: relatively considerate
SSheereenA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
OONG JesslynI didn’t read my email. They sent an email after 8pm informing us our key details as we check in at 11:15pm. Everything is so good, key pick up, drive to room and park beside our cabin. U can view stars from the room ceiling window. There’s a balcony with table and chairs, view of snowy mountains, damn beautiful. We drove out at night away 20mins from cabin and found our fist northern lights at 1:20am super excited!!! This lodge is fantastic we will back to stay if we come back to Tromso.
Of all the hotels in Tromso, which hotels have the highest user ratings?
When travelling to Tromso for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
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