Hotel Coral Cuernavaca Resort & Spa

Seems like out of business

Before you even think of staying here, beware that this is a "Resort and Spa" - not really a hotel! It is a place where people who buy a membership come to swim, play tennis, and enjoy the restaurant as well as other of the facilities. The Resort was built to host conferences, meetings and parties. The Resort is also located within a guarded private residential community. What does this mean? That every time you want to access the Resort, you need to go to security. This security does not belong to the Resort. It is hired by the residents of the "gated" community. Therefore, anytime you want to access the Resort, you must be drilled by the security guard. The hotel provides you with a wrist band in order to speed up access through security, but there are guards who are not aware of this arrangement, so you will be asked a lot of questions. Another problem is that the internet does not work in the hotel rooms. I complaints for 3 days about it and finally gave up. I had to buy extra data on my local SIM card because of this problem. Also, everything is very dated in the rooms. Another problem - the Suite number shares the same number with the non-suite room. So, every time they had a new person staying at the regular room, they tried vigorously to open our room door. Another problem - the room does not have a refrigerator. And you are not allowed to bring any drinks or food into your room, except for water, which the Resort provides daily free of charge. On our last night there, there was a wedding. The band kept playing until 2am, and the guests kept shouting out loud also until the party was over.

Thanks

Beds not very comfortable