penbelwest
March 31, 2025
We've had the good fortune of staying at the GHT multiple times over the past 25 years. Our recent visit was in celebration of 25 years of marriage, and the GHT was one of our honeymoon spots in 2000. We've been returning ever since. Much has been written about the lovely decor, view, etc. - and that is certainly all more than true. But what makes the GHT so special to us is the staff. I want to particularly mention Marcella - who keeps a smile on her face and exudes warmth, kindness, and professionalism, even though they keep her super busy! We never fail to feel completely welcomed by her and very much at home. She is a superstar at her job and a dear person to us. I wish I could list ALL of the many other staff who go out of their way for guests, but here are just a few : Anna, Alex, Marco, Federico, Manual, and Head Pastry Chef Adriano. And a shout out to Silvio for his always enthusiastic greeting and send-off when we arrive and depart. We had some unfortunate news from home during our trip, and Marcella and team showed such care upon learning of this and definitely helped us to smile through our upset. In summary, we always feel special as guests at the GHT, but our anniversary trip was truly made particularly special in so many ways. We can't wait to return.