Hotels Near Austin Zoo in Travis County

Our stay at the Hyatt Regency on our wedding night was phenomenal! We were hoping for maybe some champagne or something special since it was our wedding night, but it was still a great experience overall. We had an amazing view and great service throughout the night there. Would definitely stay again!

The room was very spacious, clean, and tidy. We got there a bit early but couldn't check in until 4, so left our bags and went to visit the Capitol Building, which is a short walk away. It is convenient for 6th Street bars as well, which were about a 10 minute walk. Valet parking was quick and efficient. The hotel is in a good location to walk to various restaurants close by.

I have stayed at some of the nicest hotels in the country and this was right near the top. My only critique is the homeless population overwhelmed the area. Maybe work with the city to clean that area up. Otherwise this hotel was the epitome of old world elegance in abundance.

Unfortunately my husband and I will not choose to stay at this hotel again. (We stayed recently overnight in late March, 2023, before catching a plane the next day.) Pros: the staff working the Night Shift upon our arrival was courteous and tried to be helpful, and the morning breakfast was acceptable. However this did not make up for the hotel’s shortcomings which were numerous—as I will outline here. Cons: (1) the microwave had no plate and was therefore unusable until shortly before we checked out, when at last someone located a replacement plate. (2) the carpet was dirty with visible stains (3) the window shade would not open properly (4) the very heavy dishwasher door fell open unexpectedly several times, once hitting me (hard!) on the leg. (this was especially concerning since the dishwasher is installed in the entrance to the room and one must walk past it to enter or exit the room) (5) the dishwasher leaked water onto the floor, posing a slipping hazard (the water was hard to see ) (6) there were unsightly yellow stains on the bedding of one bed (7) no toaster was provided (8) the water coming from the two faucets smelled and tasted like mold. After returning from our trip we outlined all of these problems in an email message to the manager on duty, but we have never received any sort of reply from him. (We tried to reach him several times by phone before we left the hotel, but he could not be reached)

We pulled in about 2:00 am. We were tired and pleased to find a place near the airport at a reasonable rate. Our plan was to relocate to a better/different place in the morning. It turned out that the staff and facility were so good, we extended our stay for a few more days. A huge THANK YOU to the staff at the Wyndham Airport location. A great value because of the great staff!

We had mechanical issues leaving Boston so arrived in Austin just as our connection was backing out of the gate. We had a choice of 2 hotels that American Airlines would give a voucher for. Since we are a Hilton Honors member chose the Garden Inn. If you do the same please call the number on the voucher to have them send the shuttle van as there is another Hilton nearby with a shuttle bus that you might accidentally use by mistake as we did at first We were greeted by Marlene at the check in i had given her the voucher ID by phone so she was all ready for us when the van arrived. Rooms are a bit smaller than most but well appointed. Beds comfortable and plenty of towels etc. there is a restaurant and bar. The bar opens at 4pm the restaurant at 5. They have 5 main entrees on the menu as well as sandwiches. The server Morgan was very friendly and helpful And the food was ample and reasonable for a hotel restaurant. Unfortunately our luggage was still at the airport as the airline refused to release them as they are checked onward for the next day flight that we were are on. Marlene offered us toothpaste and toothbrushes which was well appreciated. In the morning the breakfast is either continental breakfast for $10 or full buffet and made to order omelettes for $20 per person. Omelettes are huge and excellent. Plenty of other foods and well worth the $20 All in all a good stay.

The staff is exemplary: both Rose and Patricia took care of my transportation needs from and to the airport. The service is a breeze as you need to have a Smartphone and be able to use Lyft, the ride sharing service. They take care of that for you. Breakfast was very quick after you fill out the order, and the attendant will have that ready for you in no time. I stayed in room 301 during my stay and it was very clean and had no issues with the bed or internet. There are plenty of channels to choose from on the television. Servicing of the room is on-request only. I did ask for the hotel to be serviced on Sunday, but the housekeeper did not come by. I realized that it was Super Bowl Sunday, and most likely had to get home to watch it. There is a small refrigerator in the room, which is always handy and convenient. I did order food from one of the local restaurants, and the driver did leave it at the front desk without amy problems. i had a few issues with billing, but the staff resolved them then and there; no need to wait for the general manager. The staff is empowered to make your stay comfortable. Property cleanliness in and around the elevator in the evening hours were ok; some debris in the elevator when I returned to the hotel on Sunday night, but other than that, it is a clean hotel. Although I did not drive during my stay, there was ample parking in the lot with designated ”Diamond member” parking near the entrance. I will definitely return and stay because the staff (Rose and Patricia) is friendly and professional.

Stayed in late January with COVID restrictions in place. Very comfortable simple room. Everything clean and in excellent repair. Front desk gave great recommendation for local restaurant serving local flavor take out. Late night check in was accurate and friendly. The lobby was very cool and I regretted that it must be closed due to pandemic. I will be back in better times.