Guest User
January 31, 2023
My partner and I stayed at the property from June 1st to 4th inclusive. The co-host was waiting for us and kindly informed us that “the free parking nearby” as described in the advert is neither free nor, much less, safe. The car rented at the airport for the stay was apparently a model that is often stolen, so we were invited to look for a closed paid parking lot (which we did, adding to the cost of 95 euros for each night the actually modest cost of 10 euros per day for parking). Entering the room: it did not exactly match the photos in the advert, the shelves on the sides of the bed to be used as a bedside table were crooked and wobbly. There was no wardrobe, a bar in a niche could have served as a clothes hanger but there were only two hangers. Quick shower before leaving, broken hairdryer. Patience, crumpled clothes in the suitcase and wet hair. We report the facts to the co-host and for the next day we are given some hangers and another hairdryer. Breakfast at the bar affiliated with the structure: two coffees, a bottle of water, a pastry, a juice, a small plate of fruit; at the end we are presented with the bill "for the difference". We ask for clarification and we are told that breakfast (described as included at the time of booking) included only one coffee product and one pastry product per person. We take note with regret, spend the day out and return. Shower for my partner, I wait and turn on the air conditioning. The power cut off immediately: we would discover in the remaining portion of the living room that the room did not allow the simultaneous use of boiler - shower and air conditioning, hairdryer and boiler - shower, air conditioning and hairdryer. In one case even the lights in the room and the air conditioning turned on at the same time caused the power cut off. For the next breakfast and for all the others, the same goes for the drinks considered "extra". Third night, suddenly, an incredible bang and, around 3:00 am, I find myself wedged inside the perimeter of the bed, the slats all blown, mattress resting on the floor: all because I turned on the opposite side to the one I was sleeping on: I should point out that my weight is 85 kg. DIY activity, my partner moved the mattress and held out the slats for me, I put them back in their place: at the end of the job we realized that one slat had been missing from the beginning. We went back to bed: the episode would then be repeated on two other occasions. We ended the very short stay in Trani with showers and air conditioning in turns, alternating hairdryers, collapsing slats and gargantuan breakfasts and, just before leaving, we informed the co h by phone
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