Hôtel Mercure Tours Nord

Good access from main routes, easy surface parking, quick check in, pleasant staff, good dinner menu, good size room & bed. Overall hotel looks a bit tired & would benefit from a facelift. Poor outside lighting including car park. High step over bath to access shower that would be challenging for older people. Tea/ coffee but no milk.

I have visited this hotel several times. This is still an above average Mercure hotel. The hotel is good. The rooms are spacious, there is a separate bathroom and toilet. An extra interior door keeps out all hallway noise. However, the rooms are starting to show signs of age. Breakfast is good, enough choice. The dinner options are also good and very reasonably priced with good wine choices. Friendly staff, overall a good hotel.

I am lucky that my company is moving away from the Tours Nord area. It means that I do not have to stay in this Mercure anymore. Let me be clear: the staff members are very nice and that is the reason I still give 3 points. However, this is the only Mercure where I would never get an upgrad as a platinum or now gold member. They are always full. Sometimes I find it hard to believe given the size - and the fact that in CDG I have the upgrade every time. The standard rooms are of good standard mercure quality but in regards to amenities it is really below any kind of standard: you have a shower gel from a large bottle (that was unfortunately empty) and the same for the soap. There is nothing else. You get coffee powder and a couple of tea bags as well as a half liter of water. Maybe I am spoiled after our holidays in Asia but I am seriously considering to quit the Accor Live Limitless program and try my luck somewhere else. For two nights for business it is ok and again, lovely staff. Just not a place that makes you feel welcome. I am looking forward to seeing the folks at the Mercure Tours Sud again (should I remain with ALL...).

Stopped over for a night and a quick foray into Tours. Ideal hotel which leaves you well rested and ready to move on. Pros: Hotel is clean, comfy rooms with nice beds, plenty of space, nice shower. Great for kids with a nice pool and a free to use foosball table in reception. Also a really nice breakfast buffet selection. Easy parking with a gate that locks at night (most people like us were en route with roof boxes etc) Cons: bar is a bit lacklustre and it’s a bit out of the city centre but that means it’s easy to park at the hotel!