Ibis Toulouse Université

I reserved a room at this hotel because I was participating in a conference at the Mirail university campus, which is a 10 minute walk away. From this point of view, it was a good choice. It is also a 10 minute walk from the metro station, which is very convenient. But the hotel, like the campus itself, is not in a nice area. There are no shops or cafes in easy walking distance, and those that are in the areas are in areas that are not comfortable to walk around in. So every time that I wanted to go into town, I had to take the metro - which was fine, except that during the last two days of my stay, the metro was not working! The hotel itself is small, the rooms are simple but nice. The AC stopped working during my stay, and it took several hours until a technician arrive. Breakfast was very good, except, as in many places in Europe, no vegetables. The hotel restaurant also offers drinks, coffee and dinner. In general, The staff was very helpful, but with limited resources. For example, the rooms do not have mini-bars, but when I asked to put food in the kitchen refrigerator, they did so with no problem. I asked in advance for a kettle in my room and indeed it was there (and i was charged extra for it). When others asked for kettles, they were given them, but they were taken away the next day! In summary, nice, small, limited, friendly staff, not a great neighborhood.

The hotel itself is beginning to look a little dated compared to othe ibises, but it was clean and tidy and had the usual ibis comfort, however what it lacked in modernness it more than made up for by it’s amazing staff , a special mention has to go the young man who greeted me on my very late arrival was so friendly, polite and welcoming , but all the other staff were equally as nice . They are a credit to the ibis name