Hotel les Capitouls Toulouse Centre - Handwritten Collection

Nice room but the space is bit small

Perfect hotel in a perfect location providing everything I needed in a modern, tasteful, well equipped environment. The staff were very helpful and highly professional. Centrally located making walking around the beautiful city centre easy.

Unfriendly. Expressed concerns this morning. Woman at front desk heard one comment but second comment she looked away and ignored me. Wasn't upset but saw all I needed. Hotel staff annoyed by requests. Stayed THREE times this month so I can really comment. Nothing luxury here. Ibis treats me better. Often now with Accor, status gives me and wife a drink each. This hotel insisted last night only one for me. Even pushing, every other Accor 2 drinks, firm no. Shower drain was plugged and ran everywhere. Shampoo empty. Frustrating. Should I dress and shower a second time? First stay was a steet level room literally on the street, people walking by like they were in my room. Luckily, there were bars on the window, hardly luxury. Breakfast expensive but limited for hotel of this level. Main thing is except for one man one morning, thanks for being welcoming, the front desk staff are unwelcoming, not friendly, and annoyed with any concern. I'll continue to do 2-3 stays in Toulouse per month, but never again here. AVOID. Nothing luxury here, and worse, unfriendly people except one.

We stayed for 4 nights. We looked at staying further in the old town but we wanted the convenience of the train station. We were not disappointed. Friendly and professional welcome, offering plenty of advise, too. We asked for a room facing the road and they gave us a great room. Really good size. Very clean The breakfasts were good, offering freshly cooked eggs, to order

This hotel was superbly located for my one night stay in the city and provided a luxury stay at reasonable value. The entrance is beautiful and the lobby doubles up as the bar as well as reception. The greeting was friendly and checking in seamless and quick. All of the communal area are decorated in a unique modern taste giving a great cosy atmosphere. My room was on the third floor and although there are lifts there were a couple of steps along the corridors on the way to the room. It was a good size with plenty of storage everywhere. The art on the walls was great and kept up the cosy vibe. The folded gowns left on the bed were a nice touch and the small table was comfortable enough. Drink facilities were provided with both a kettle and coffee machine, with a large choice of pods. There was also a large bottle of complimentary water in the mini bar which was great. The bathroom was very small but perfectly clean and modern. Plenty of decent towels and nice toiletries were provided and despite the tight squeeze the bathroom space was a pleasure to use. The view over the adjacent building wasn’t anything memorable but sleep quality was great and there was no noise at all from other rooms or outside. Plenty of electric sockets were at both sides of the bed and the mix of lighting was pleasant. I could easily have stayed for a number of nights without getting uncomfortable. Due to my early check out I unfortunately wasn’t able to sample the food at breakfast but the dining area looked decent. I’d definitely recommend this hotel and on any future visits to the city will be staying again.