Guest User
September 11, 2022
The check-in experience was very bad. I originally booked a high-rise room and then gave our room to someone else because of the similar name. The guest downgraded the room and did not offer a refund. In the end, Ctrip posted a new room with a bar under it. It was very noisy at night before going to bed after two When I checked out, I had to repeatedly deduct a breakfast fee because I parked in the city park at the beginning and didn’t bring a ticket. I asked the front desk if I could open it for me. The front desk said it’s not their hotel. In the end, because I couldn’t speak French, I had to ring the doorbell several times. The worst 5-star hotel I have ever stayed in
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