Hotel GHT Neptuno-Tossa & Venus Spa

The hotel is lovely & very quirky. Very clean & staff very helpful. Food really good & great selection. Bit of a queue for hot food when it is busy. Pool nice & plenty of sunbeds. Rooms small but comfy & cleaned every day. We had a lovely view towards the sea. Only criticisms would be, no drying facilities on balcony & walls are quite thin, making it a problem if you have noisy neighbours.

We had a week here at the end of May. From start to finish the staff were so friendly and helpful. Every area of the hotel is kept so clean and tidy, the room we had was spotless and towels were changed very often. Plenty of hot water and nice powerful showers. Beds very comfortable. Pool area is lovely although at busy times the dreaded sun beds were scarce. Quite a few large families would take up many sun beds and then disappear for hours. Pool as quite cool but the was great for us in the heat. Location was excellent with only a short walk to most restaurants. Breakfast was a great selection of buffet items, although a little chaotic when the large families descended. Overall a fabulous hotel and would highly recommend.

Lovely characterful hotel. Staff all friendly and helpful. Hotel immaculately clean. Outdoor space excellent. Short walk into Old Town of Tossa de Mar. Food good fresh fish always available. Family friendly and also allows pets.Would highly recommend

We have started visiting this hotel every year with parents in their 80's and our kids and partners in their 20's and we all love it the staff, cleanliness, rooms, food, pool and gardens are all excellent. Can't wait to come back next may if we can wait that long.

The location is great, in the old part of town close to shops, eateries and beach so easy to walk everywhere. The hotel is in an ancient pedestrianised area so transfers drop you off at a bus depot and you have to walk a few streets (5 mins) to the hotel which could be difficult for anyone with mobility issues. My flight was delayed so I was dropped of at 3am and had to walk the streets on my own with my case, this would not suit most people. Once I got to the hotel after banging on the door to be let in in the middle of the night it was lovely. The hotel is beautiful, the staff are very friendly and efficient. The room was very nice with air con, heating and free Wi-Fi. tv with English channels. Bathroom was well equipped with lovely soft towels, soap, shampoo shower gel, hairdryer and even disposable toothbrushes (very SPA like). The beds were extremely comfortable. A fridge and a safe were available for a small charge but I didn't use these. The whole place was spotlessly clean and very well maintained even the outdoor areas. My favourite area was the lovely gardens with comfy Balinese beds to laze on and catch the sun, and the bar by the pool to sit in the sun with a cocktail. There was plenty of space to sunbathe, the jacuzzi was good, I never tried the pool as I don't swim. It is a very quiet hotel, there were very few children and no entertainment or anything whilst I was there for the week. I was bed and breakfast and the breakfast buffet was great, everything anyone could want. I had the dinner buffet once and that was also nice, there are plenty of great places to eat close by and lots of great shops. The castle area is great to explore and all of the little old fashioned winding streets show you the good old fashioned Spain. I went on my own for a week to wind down, wander and relax with my books. It was perfect for this and I had a great time. I wouldn't recommend the hotel if you want parties or family entertainment but a great spot for relaxing and exploring the area.

The hotel and staff were very friendly and welcoming. The rooms were nice, not fancy, both breakfast and dinner was varied and enjoyable. The bar was friendly and relaxed. Health spa was reasonably priced and wonderful, I had a very relaxing afternoon there.