Elisabeth by the Sea Hotel

Beautiful location and atmosphere. The reception attends very well. The only thing the parking is not on the same building. Anyway doesn' t matter because the hotel is in the main street in front of the beach and is not necessary to pick up the car. Is quiet place for to rest, inspiration and creativity.

While the design of the hotel is undeniably stylish and visually appealing, everything else falls far short of what one would expect from a five-star establishment. Unfortunately, the service and operational standards are nowhere near luxury level – or even a solid four-star experience. Here are just a few of the issues encountered: The restaurant operates only during breakfast and dinner hours — no 24-hour food and beverage service, which is standard in luxury hotels. Guests are issued a card to receive sun deck towels; if lost, you're charged €20 per towel. This feels unnecessarily punitive. Housekeeping failed to replace used towels even when they were clearly left on the floor, which is a basic standard. Payment was required at check-in rather than check-out, and the receptionist handling the process was unfriendly and unwelcoming. When I arrived with a baby and a pushchair and struggled with the door, no staff member offered help. A fellow guest — not an employee — was the one who assisted me, while the receptionist sat idly. I had to wait an unreasonably long time for the elevator as housekeeping staff and a manager were chatting in one elevator, blocking access and showing no courtesy in allowing guests (me) to go first. The rooftop terrace only offers food service on weekends — a missed opportunity and poor planning, especially for guests staying mid-week. Although moststaff members are kind and appear to be trying their best, the overall execution is lacking. The hotel fails to meet basic hospitality standards, let alone the expectations of a five-star experience. These shortcomings are inexcusable, even in low season. I would not recommend this property to anyone expecting luxury service — or even reliable four-star quality. A disappointing stay.

Pros - Great location, nice views of the seafront (apart from the car park right in front of you), friendly helpful staff, decent enough breakfast. Cons - Comfort rooms small and badly designed. You walk in to the room straight in to a corridor that has the sink along the wall. One rail for clothes, no drawers, no storage, no art work on the walls. Very basic and underwhelming. Worse thing was a plastic see through toilet door with no lock!! WHY any one would think that is a good idea is beyond me. We complained next day and were moved to a bigger room, which also had a see through door in to the toilet. The unisex toilet by reception also had a see through toilet door, with no lock on the door!! Bizarre. Roof terrace was ok, decent sun beds and umbrellas, but no atmosphere. Pool was long and thin, we called it the sheep dip. Water was so cold, we didn’t see one person swim in it all week. Breakfast was ok, buffet style, but again, a bit underwhelming, and by the end of the week, we were bored with it. Overall, this is far from being a 5 star hotel. It feels like it’s been done on the cheap, and we were really underwhelmed by the whole thing. The town of Tossa Demar was really lovely, with some nice restaurants and quaint shops and bars. I would recommend going to the town, I wouldn’t recommend this hotel

At Elizabeth by the Sea, the hotel’s aspirations to provide a luxurious 5 -star experience starkly contrast with the reality faced by guests. While it aims for a modern , beachside retreat, shortcomings in service, room design & overall management reveals a disconnect between intent and execution. The gap not only undermines the hotel’s credibility, but left us feeling disappointed & unfulfilled. .