Hotel Mercure Torun Centrum Reviews

Hotel from the comunist era. Staff was nice, breakfast rather poor, so are the rooms, outdated and not up to 4 stars standard. You get what you pay for, it’s pretty cheap :)

Excellent hotel, friendly and helpful staff.

The hotel is clean and tidy. Although the bathroom is not big, it has everything you need. It is rare to encounter one that separates shampoo and shower gel, and also provides body lotion, which makes you feel at home. The location of the hotel is also very close to the attractions, just a few minutes walk away, highly recommended.

Super hotel , dobre śniadanie , same centrum Torunia , choć blisko drogi i jest głośno od ruchu aut . Wszystko ok

I enjoyed staying at Mercure Torun. Location is great,only few minutes walk to old town. Beds were extremley comfortable and breakfast very good.

Lovely staff but room was a bit tired and dated, needs a refurb. Also a/c unit in the room was really loud and rattled. Not what I expected from a 4* hotel, although location was great, 5 minutes from the old town.

This is pretty standard "Mercure" - absolutely average hotel, which serves its purpose for short city stay. 5 minutes pleasant walk to old city center. Clean, decent size room, beds comfortable. Good water pressure. Good breakfast. Large car parking in front of hotel. Lack of electricity sockets by the bed. Lobby bar closes early, at 22:00. Would recommend, especially if you are with car.

Below average Mercure. Breakfast is good but rooms are tired and in need of a refurb. We had no wifi for the 3 days we were there as the router wasn't working and they "couldn't get someone to fix it over the weekend" Good location but not the best hotel in Torun but the room rate was attractive. Stay here if you can get a good room rate but don't expect a 4 star experience.

This is an older property but is well maintained. The staff here are excellent, and the restaurant was outstanding. The only complaint really is that there weren't many plugs in the room. You'd have to unplug something to plug something else in. More of an inconvenience than anything else really.

Really nice and comfortable płace to stay with great location, close to the old city.

Very ordinary! I was expecting so much more with the Mecure name but very ordinary. Carpets are so old and worn and don’t even go to the wall leaving a gap. They are so old and dirty. The exterior of the hotel looks very old and no care. I had to plug the kettle in under the desk because there is no PowerPoint anywhere to use. The curtains didn’t close together- I had to use a bulldog clip to put together. The bath filled but drained automatically. Room 207. The bed was comfortable…. And the breakfast was good. Otherwise, very ordinary experience.

Try not to visit whilst " coach trips " are placed to sit for dinner in the bar...and private functions are placed in the restaurant... Made to feel extremely unwelcome as independent travellers ... No hot water for a shower despite running for 15 minutes ....at 10pm ..receptions answer was " you have to run it " Left the hotel at 7am ...Glad to leave ....

from a-z a great hotel food the steak was great the service as well rooms clean and when windows are closed o noice very happy like allways unfortunatly for me the hotel is full many times so i have to lok for a other one goo for them

Odnowione pokoje superior to czysta przyjemność pobytu, aż nie chce się opuszczać hotelu. Uroku niewątpliwie dodają im utrzymane w lokalnym tonie grafiki/fototapety nad łóżkiem. Nastrojowe oświetlenie. Obsługa bardzo sprawna i profesjonalna, poczynając na recepcji, przez taktownych i uprzejmych kelnerów, kończąc na miłym housekeepingu. Subiektywnie, nastrojowe oświetlenie pokoju stanowi duży plus. Korzystna lokalizacja "u bram" Torunia, z przyjemnymi widokami z wyższych pięter. Duży i wygodny parking w rozsądnej cenie. Spełniono także indywidualną prośbę związaną ze śniadaniem, serwis charakteryzuje wysoka jakość. Pewnym minusem jest prezent powitalny dla wyższego statusu Accor ALL. Doceniam lokalny produkt, ale jeśli wstawka jest na tyle skromna, to warto byłoby dołączyć chociaż list powitalny.