Sugar Mill Hotel
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1 night
1 room, 2 adults, 0 children
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Sugar Mill Hotel

No.2 of 4-Star Select Hotels in Tortola
Little Apple Bay, Tortola, British Virgin Islands
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hotel overview picture
Amenities
Spa
ParkingFree
Luggage Storage
Library
Wi-Fi in Public AreasFree
Wedding Service
Concierge Service
English
All amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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9.5/10
Amazing
Cleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 59 reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Studio
4

Deluxe Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Tiffany Prestige
4

Tiffany Prestige

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

9.5/10
Amazing
59 reviews
Verified Reviews
  • Cleanliness9.5
  • Amenities9.5
  • Location9.5
  • Service9.5
Average for similar properties in Tortola
Most Mentioned
E‍r‍i‍c‍a‍V‍a‍n‍B
April 5, 2025
Such a sweet, and comfortable spot. The place is small so you really get to know the owners and other guests. Spending time at the beach bar, the pool, restaurant, or just in our room, it was all very relaxing. The food was delicious and the menu has something for everyone. We were there a week and didn't eat the same thing twice. Would highly recommend the island tour with Rupert. He takes you to all the hidden spots. The massage with Margorie was fantastic. The staff is very friendly.
R‍i‍c‍h‍a‍r‍d‍ ‍S
April 1, 2025
Hotel is ideally set near Apple Bay, with stunning views across to Jost Van Dyke. Booked a 2 night stay to have a complete winddown and the hotel did not disappoint with the quality of the rooms and the exceptional quality of the restaurant. All staff make guests most welcome to make guests feel at ease. We shall return !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 29, 2025
We have been staying at this hotel for over 20 years. On a visit last week, we were shocked to see the charming Caribbean hotel we had grown to love turned into a commercial mess! The beautiful dining room has been "updated" to one with a rubber floor and luncheonette-like tables and chairs. The furniture now is bland and very unattractive. We wish we had our old Sugar Mill back!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 4, 2025
Outstanding in every way, location, view, great housekeeping, full English breakfast !! Quiet pool and private beach.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
The views = 5, the rooms = 5 and the grounds and the hotel are also fabulous. The food = 5 and service to match. You feel like you are in the Virgin Islands with an old school flair of years past. The first night here, we decided to eat at the beach bar. We sat with a wonderful view of the ocean and sunset. It’s in a perfect location of all things West End of Tortola.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
Sugar Mill Bliss. I couldn’t have been happier that my “travel creator,” Joyce Burnett recommended The Sugar Mill. I solely relied on her expertise & it was one of my top hotel stays in all my travels. We sat each morning on the lounge chairs on the balcony and sipped the delicious coffee (stocked in our room each day) overlooking the gardens & ocean (just that was blissful). The rooms were spotless, the outdoor shower with stone & garden was something I looked forward to each day. Having a fridge we could use was such a treat (stocked daily with waters & bubbly!). The pool was gorgeous & always clean. Every staff member on that property said hello to us and we felt like we belonged. Andrea & Rupert (the GM’s) were a large part of the reason for our great stay. They were available any time we had questions (for directions & recommendations). They greeted us at dinner and Rupert even sat down with us one evening as we were having a cocktail before dinner. Their food is some of the best we had and we visited nearly every island (and stayed on others). The restaurant (Sugar Mill) is intimate & beautiful as it sits along the water. Walking back to the room after dinner (and not having to drive) was dreamy. The Sugar Mill is a place of dreams.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
After a challenging day of travelling and navigating the windy roads of Tortola, my wife and I were warmly greeted with the bonus of "bubbles" upon our arrival. We were further impressed with the flower petals that greeted us on the bed in the breezy room with gorgeous view. Our hosts helped us immensely with hooking us up for a Day Sail, some Scuba Diving and dealing with a broken down rental car. The Sugar Mill Restaurant was amazing, we had most of our dinners there, as guests we had a standing reservation and breakfasts were at the beach front restaurant Tramonti next to the private beach. We will be returning!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 28, 2025
We had an excellent stay at the Sugar Mill Hotel. Beautiful rooms with ocean views and just the tranquility needed for a vacation. The manager Andrea was very hospitable and always up for a nice conversation. We would definitely recommend guests to go in for the all inclusive if you are just looking at quiet time at the hotel. Their meals are excellent at both the restaurants. We absolutely loved our stay at SugarMill and hope we can come back soon!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
We have visited many places, but this place is special enough to prompt me to write my first ever review. All inclusive package is well worthwhile as it includes airport transfers, land and separate sea tours and , course, all meals and drinks. No buffets here. Dining is truly gourmet. Kudos to the managers Andrea and Rupert and their friendly staff who make it all come together. We shall return to this gem of a place

Services & Amenities

Spa
More Amenities
Internet
Parking
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 12
Phone:+1284-3448612
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Frequently Asked Questions

What are the check-in and check-out times at Sugar Mill Hotel?

The check-in time at Sugar Mill Hotel is 15:00-22:00 and the check-out time is 12:00.

How much does it cost to stay at Sugar Mill Hotel?

Prices at Sugar Mill Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Sugar Mill Hotel?

Terrance B. Lettsome Airport is the closest airport to Sugar Mill Hotel, and it is about 39 mins from hotel by car (19.9 km).

What is the cancellation policy for Sugar Mill Hotel?

The cancellation policy for Sugar Mill Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportTerrance B. Lettsome Airport
Distance to Airport19.86KM
Average Price FromIDR7041882
Hotel Star Rating4