Sugar Mill Hotel
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1 night
1 room, 2 adults, 0 children
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Sugar Mill Hotel
No. 2 of 4-Star Select Hotels in Tortola
Little Apple Bay, Tortola, British Virgin Islands
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Highlights
Delicious breakfast
Ideal location
Free parking
Lots to doAmenities
Spa
ParkingFree
Luggage Storage
Library
Wi-Fi in Public AreasFree
Wedding Service
Concierge Service
English
All amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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9.6/10
Cleanliness9.6
Amenities9.6
Location9.6
Service9.6
All 59 reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Apple Bay
(1.0 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Studio
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Tiffany Prestige
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
9.6/10
Amazing
59 reviews
- Cleanliness9.6
- Amenities9.6
- Location9.6
- Service9.6
Average for similar properties in Tortola

Review summary
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Room Amenities and Comfort: Rooms are described as clean and comfortable, with amenities like outdoor showers, stocked mini-fridges, and ocean-view balconies adding to the comfort. The serene surroundings and spacious accommodations provide a relaxing retreat for guests.
Guest User
November 19, 2025
This was the best experience of my wife and my life. We have been spoiled for everything going forward. Rupert and Andrea who manage the property were incredible and anticipated anything and everything you could want and delivered at the highest level of quality. Breakfast and lunch at Tramonti on the beach and dinner at the Sugar Mill itself was exquisite. Most all inclusives are either buffet or a very restricted menu. This pace as not as both restaurants had full menus and top shlef wines and liquors my wife and I tried every single item on the menus as well as all the specialty drinks and loved them all. The accommodations were lovely and the entire staff was friendly and welcoming. I highly recommend booking for a week or more which includes the Tortola tour with champagne lunch (at one point we were taken to a beach that we had all to ourselves) and the snorkel trip with Fiona as an incredible boat captain (the lunch provided by the sugar mill was delicious as well). We will be coming back end of next October and look to make it an annual pilgrimage. Thank you so much to Rupert Andrea and the rest of the staff that took such good care of us.
EricaVanB
April 5, 2025
Such a sweet, and comfortable spot. The place is small so you really get to know the owners and other guests. Spending time at the beach bar, the pool, restaurant, or just in our room, it was all very relaxing. The food was delicious and the menu has something for everyone. We were there a week and didn't eat the same thing twice. Would highly recommend the island tour with Rupert. He takes you to all the hidden spots. The massage with Margorie was fantastic. The staff is very friendly.
Richard S
April 1, 2025
Hotel is ideally set near Apple Bay, with stunning views across to Jost Van Dyke. Booked a 2 night stay to have a complete winddown and the hotel did not disappoint with the quality of the rooms and the exceptional quality of the restaurant. All staff make guests most welcome to make guests feel at ease. We shall return !
Guest User
August 29, 2025
We have been staying at this hotel for over 20 years. On a visit last week, we were shocked to see the charming Caribbean hotel we had grown to love turned into a commercial mess! The beautiful dining room has been "updated" to one with a rubber floor and luncheonette-like tables and chairs. The furniture now is bland and very unattractive. We wish we had our old Sugar Mill back!!!
Guest User
August 4, 2025
Outstanding in every way, location, view, great housekeeping, full English breakfast !! Quiet pool and private beach.
Guest User
August 1, 2025
The views = 5, the rooms = 5 and the grounds and the hotel are also fabulous. The food = 5 and service to match. You feel like you are in the Virgin Islands with an old school flair of years past. The first night here, we decided to eat at the beach bar. We sat with a wonderful view of the ocean and sunset. It’s in a perfect location of all things West End of Tortola.
Guest User
July 19, 2025
Sugar Mill Bliss. I couldn’t have been happier that my “travel creator,” Joyce Burnett recommended The Sugar Mill. I solely relied on her expertise & it was one of my top hotel stays in all my travels. We sat each morning on the lounge chairs on the balcony and sipped the delicious coffee (stocked in our room each day) overlooking the gardens & ocean (just that was blissful). The rooms were spotless, the outdoor shower with stone & garden was something I looked forward to each day. Having a fridge we could use was such a treat (stocked daily with waters & bubbly!). The pool was gorgeous & always clean. Every staff member on that property said hello to us and we felt like we belonged. Andrea & Rupert (the GM’s) were a large part of the reason for our great stay. They were available any time we had questions (for directions & recommendations). They greeted us at dinner and Rupert even sat down with us one evening as we were having a cocktail before dinner. Their food is some of the best we had and we visited nearly every island (and stayed on others). The restaurant (Sugar Mill) is intimate & beautiful as it sits along the water. Walking back to the room after dinner (and not having to drive) was dreamy. The Sugar Mill is a place of dreams.
Guest User
July 16, 2025
After a challenging day of travelling and navigating the windy roads of Tortola, my wife and I were warmly greeted with the bonus of "bubbles" upon our arrival. We were further impressed with the flower petals that greeted us on the bed in the breezy room with gorgeous view. Our hosts helped us immensely with hooking us up for a Day Sail, some Scuba Diving and dealing with a broken down rental car. The Sugar Mill Restaurant was amazing, we had most of our dinners there, as guests we had a standing reservation and breakfasts were at the beach front restaurant Tramonti next to the private beach. We will be returning!!!
Services & Amenities
Most popular business facilities
Spa
Parking
Free
Luggage Storage
Library
Wi-Fi in Public Areas
Free
Spa
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Business services
Wedding Service
Front desk services
Concierge Service
Luggage Storage
Languages spoken
English
Public areas
Garden
Smoking Area
Library
Health & wellness
Spa
Hairdressing and Beauty Center
Activities
Beach Towel
Beach Umbrella
Cleaning services
Clothes Dryer
Accessibility
Handrails in Stairways
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleA la carte
Opening hours[Mon - Sun] 08:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel



- Cash
Property Description
- Number of Rooms: 12
Phone:+1284-3448612
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What are the check-in and check-out times at Sugar Mill Hotel?
Check-in at Sugar Mill Hotel is from 15:00-22:00 and check-out is by 12:00.What are the check-in and check-out times at Sugar Mill Hotel?
How much does it cost to stay at Sugar Mill Hotel?
Prices at Sugar Mill Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Sugar Mill Hotel?
Which airport is closest to Sugar Mill Hotel?
The nearest airport is Terrance B. Lettsome Airport, just about 39 mins from hotel by car (19.9 km) away.Which airport is closest to Sugar Mill Hotel?
What is the cancellation policy for Sugar Mill Hotel?
The cancellation policy for Sugar Mill Hotel depends on the room type and booking terms.What is the cancellation policy for Sugar Mill Hotel?
About This Property
| Nearest Airport | Terrance B. Lettsome Airport |
|---|---|
| Distance to Airport | 19.86KM |
| Average Price From | EUR425 |
| Hotel Star Rating | 4 |





