I enjoyed my stay at this hotel, the reception staff were very helpful especially Chanel who spoke very good English and answered any questions I had. We was on the second floor of the hotel and our neighbours were young women, now I understand your in magaluf having a girls holiday and partying, but the women played very loud music on a speaker till stupid hours of the morning, the day previous someone else complained and they stopped, the second night I complained and the complaint was handle quickly with the receptionist. The room was cleaned everyday with fresh towels and beds were made but bedding wasn’t changed. The buffet in the morning was excellent with different choices to choose from, cereal, hot food, yoghurts, bakery section, juice, coffee/tea. The swimming pool was cleaned every morning and loads of su beds to choose from, they play music for the most of the day round the pool which is nice. They have a pool bar where you can order cocktails and food but is only payable by card. I would recommend this hotel.