Hotel Parasol by Dorobe

Awful hotel If you must stay because it’s cheap don’t pay for any food, the food at the buffet was COLD and only just edible. I left without trying the breakfast. I was charged 1.5 Euros for a small cup of milk so I could make some tea only to find there’s no facilities in the room to do so

Definitely NOT a 4* hotel. Refurbished rooms are nicely decorated and modern. That's only positive point. Staff are not friendly or welcoming, if staying all inclusive as we were, they really can't be bothered with you. If queues at the bar,they serve paying customers before all inclusive,for example. Crappy small plastic cups if all inclusive for drinks.Not good selection or standard of food, very basic. We're not fussy eaters but had to eat out most days unless you want chicken nuggets,chips or sausages. Plenty of beds round the pool but they had to be the most uncomfortable sun beds I've ever lay on. Entertainment non existent unless you want to play bingo in Spanish. 2 minutes walk to the beach and a few bars and restaurants. Personally wouldn't recommend this hotel and definitely won't be back.

Jairol accommodated us very well he was a great host to bingo and really made the crowd laugh I would defiantly recommend him as a host he really interacted with the crowd the crowd and made everyone laugh constantly we were here for a week and he gave us the best of service

Very disappointed to begin it has not had a refurbishment and is not finished either as I was told in emails before confirming the booking (I booked direct). The only areas decorated are those shown in the pictures, the rest of the hotel is very very run down. It is not able to cater for English families or kids. Most of the kids programme that’s on the board is non existent and one of the animation team does not speak or engage with the English speaking kids. Rooms decorated but very small and all 4 people on single camp beds (not what is shown in the pictures). Food was basically the same each day but lots to choose from and lots of fresh salad. The pool bar and entertainment stage was a work in progress, so I hike into the hotel every time you want a drink by the pool, but apparently when it does open main bar will close so always only 1 bar open at a time There are no towels provided for the loungers and they are very uncomfortable plastic slotted loungers (I would imagine they are supposed to have a sponge layer over) with no tables or umbrellas provided. The Loungers are stacked and you’re supposed to lift your own off these are never hosed down and are dirty from last season. We had a couple of days at the beginning of the holiday with bad rain so looked for the tv and games room to be told they aren’t in use when we found they are being filled office workers for the hotel which made for a couple of tough days. The bar staff were lovely but at times under a lot of pressure because generally only 1 staff at a time. The pool looks unwelcoming with a fence around it, they opened part of it after I asked was it open as no one had used it, it ranges from 110-165cm and does not have a lifeguard The hotel is a perfect location to the beach, shops, train and bus services. Evening entertainment is bingo every night I did push my areas of concern and met with the manager Oliver who accepted my issues and is trying to make changes. Our friends were staying in a cheaper hotel just up puente real and this was more like a resort with kids entertainment all day, big stages, foam parties, music and just general atmosphere I was gutted when we called into their hotel to see the difference

Jairol and marina in my opinion are what keep the hotel running , they are constantly running around trying to make everyone laugh and have a good time , they work long shifts and always on there feet but help anyway they can , would deffo recommend especially if these 2 are working, they are great with both kids and adults making it enjoyable for all , personally and great time. They should definitely get some recognition for all there hard work. Keep up the great work guys!!!

staff were amazing. Jairol and Marina made my experience unforgettable. They activities carried my holiday and made it so enjoyable. Without them both my experience would not be the same. Jairol is a very polite gentleman who made my time at parsol unforgettable and very enjoyable. Marina always made my day with her humour and dances. my experience was honestly 10/10 wouldn’t change it for the world. -Gemma

Refurbished rooms were very nice. All Inclusive food was as expected for a 3 star hotel. Pool snack bar could have been open all day instead of closing at lunch time when restaurant is open. Sun loungers are uncomfortable but always managed to get one without getting up too early. Evening entertainment wasn’t great and didn’t seem to be much going on nearby. But if you want a holiday by the pool and near the beach to relax then I would recommend.