Hotel Parasol by Dorobe

Awful hotel If you must stay because it’s cheap don’t pay for any food, the food at the buffet was COLD and only just edible. I left without trying the breakfast. I was charged 1.5 Euros for a small cup of milk so I could make some tea only to find there’s no facilities in the room to do so

Definitely NOT a 4* hotel. Refurbished rooms are nicely decorated and modern. That's only positive point. Staff are not friendly or welcoming, if staying all inclusive as we were, they really can't be bothered with you. If queues at the bar,they serve paying customers before all inclusive,for example. Crappy small plastic cups if all inclusive for drinks.Not good selection or standard of food, very basic. We're not fussy eaters but had to eat out most days unless you want chicken nuggets,chips or sausages. Plenty of beds round the pool but they had to be the most uncomfortable sun beds I've ever lay on. Entertainment non existent unless you want to play bingo in Spanish. 2 minutes walk to the beach and a few bars and restaurants. Personally wouldn't recommend this hotel and definitely won't be back.

Jairol accommodated us very well he was a great host to bingo and really made the crowd laugh I would defiantly recommend him as a host he really interacted with the crowd the crowd and made everyone laugh constantly we were here for a week and he gave us the best of service

Very disappointed to begin it has not had a refurbishment and is not finished either as I was told in emails before confirming the booking (I booked direct). The only areas decorated are those shown in the pictures, the rest of the hotel is very very run down. It is not able to cater for English families or kids. Most of the kids programme that’s on the board is non existent and one of the animation team does not speak or engage with the English speaking kids. Rooms decorated but very small and all 4 people on single camp beds (not what is shown in the pictures). Food was basically the same each day but lots to choose from and lots of fresh salad. The pool bar and entertainment stage was a work in progress, so I hike into the hotel every time you want a drink by the pool, but apparently when it does open main bar will close so always only 1 bar open at a time There are no towels provided for the loungers and they are very uncomfortable plastic slotted loungers (I would imagine they are supposed to have a sponge layer over) with no tables or umbrellas provided. The Loungers are stacked and you’re supposed to lift your own off these are never hosed down and are dirty from last season. We had a couple of days at the beginning of the holiday with bad rain so looked for the tv and games room to be told they aren’t in use when we found they are being filled office workers for the hotel which made for a couple of tough days. The bar staff were lovely but at times under a lot of pressure because generally only 1 staff at a time. The pool looks unwelcoming with a fence around it, they opened part of it after I asked was it open as no one had used it, it ranges from 110-165cm and does not have a lifeguard The hotel is a perfect location to the beach, shops, train and bus services. Evening entertainment is bingo every night I did push my areas of concern and met with the manager Oliver who accepted my issues and is trying to make changes. Our friends were staying in a cheaper hotel just up puente real and this was more like a resort with kids entertainment all day, big stages, foam parties, music and just general atmosphere I was gutted when we called into their hotel to see the difference

Cannot understand the very poor reviews prior to arriving . I would agree the hotel is not quite 4star but with continued improvents it could be. The rooms are nicely refurbished , the shower in particular is one of the best I have enjoyed in a hotel of this kind. Great service in the restaurant, varied menu each evening, would have liked to have seen a variation of fruit ( berries and greater selection of dried fruit ) at breakfast. The staff were lovely and very hard working. In particular Francisco on the pool bar, Daniel and Christina in the restaurant. Javier on reception went the extra mile to be helpful! Very difficult when extra busy so hopefully the new owners will recognise this and provide more staff, not just to benefit the guests but to assist the good workers they initially have. Downsides...the pool area is not attractive at all, although it was being freshly painted whilst we were there. The sunloungers are terrible! Please consider adding cushions of some kind, and is it really necessary for them to be stacked every evening? If for the sake of the grass and yellow patches at least please don't stack so high? Or set some out for guests in the morning please? The outside areas need to be cleaner around the pool bar and overall need improvement although I imagine this may be a future consideration. Would recommend this hotel for location , friendliness and comfort and will return. Additional feedback purely for management..as breakfast is so late consider coffee making facilities in the room please? Also, we went on some early excursions and could not get a packed lunch even though all inclusive. Small observations that will not prevent us from returning in the future. Thankyou for a lovely stay.

I have recently stayed at this hotel and found that a lot of recent reviews have been incredibly harsh. The redecorated rooms are fabulous, with wonderful hot powerful showers. There is a relatively wide variety of food available, and if at lunch time you want something more than a snack try the restaurant where there is full array of dishes. The drink quality for an All Inclusive hotel is good (beer San Miguel) and the staff we encountered were all helpful and friendly. The hotel is located really close to the beach, and a few bars and restaurants, though it will take about 20 minutes to walk into Torremolinos town. It is a quiet laid back hotel with multi national guests. The WIFI was a good strength and we could stream films and browse the internet with no issues. I do appreciate that there are a couple of minor issues which I’m sure will be addressed in the future, but overall we did enjoy our weeks break here.

Me and my friends stayed a week in this hotel and had a remarkable experience. The foodbuffet was nearly the same every meal of the day, so we were kind of forced to eat out every night since the only things edible were the fries and chicken nuggets and we're not picky eaters. The rooms got cleaned nicely every day so that's a plus and the bartenders were very kind. However the people at the reception desk have been barely helpful at all, we booked a boat trip through the hotel, which got cancelled the same day due to 'bad weather' and the receptionists said that they couldn't do anything for us, even though they speak better Spanish than we do. And lastly I forgot a coat and a pair of slides in my hotelroom the day of the checkout, because we were in such a hurry. I called the hotel 5 minutes after arriving at the airport and they said it was no problem and that they would send the items to my home address and I just had to e-mail all the information needed to them. Now I have written them 2 e-mails and have been calling them for four days straight at different hours of the day. Yesterday a receptionist answered the phone, told me to wait and then hung up in my face and never called me back. I told them that I am fully willing to pay all the expenses for the package, I just want my things back. Hopefully I can get in contact with someone from the hotel that is actually willing to help me via this review. Kind regards.