In terms of staff, I found it very weak. Check-in time took too long. Lack of friendliness among reception staff. And the same goes for the breakfast room staff. Not very friendly and with an apparent lack of desire/pride/interest in doing a job with sympathy and attention to the guest.
One last issue that I don't understand is that hotel guests do not have the right (without having to pay) to the reserved/exclusive area.
Strange, especially because it is a resort, where guests normally have full access to all areas.
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