Sheila
August 25, 2021
Once again I proved to myself that a trip to Spain is worthless, specially Madrid.
I paid 12 Euros more for a room with breakfast, and all I was offered was 1 coffee, 1 orange juice and old croissant; I declined the croissant and asked for another coffee and was told NO. It was a blaming game between ********** and hotel front desk, but no one took ownership that €12 for a coffee and an orange juice is like being robbed on my face, but hey that’s Spain! I also paid €20 for an early check-in to have the housekeeper getting into the room twice, but the room doesn’t provide a Do Not Disturb sign, and hotel would not give me a double bed room unless I’d pay another €5. Terrible experience.