TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Torquay

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Health Protected
Falkland Rd, Torquay, TQ2 5JJ, United Kingdom
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With a stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay (Torquay City Centre), you'll be within a 5-minute walk of Greek Orthodox Church of Saint Andrew and Torre Abbey. This family-friendly hotel is 11.5 mi (18.5 km) from Dartmoor National Park and 14.1 mi (22.6 km) from Blackpool Sands.Show More
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hotel overview picture
Last booked 21 hrs ago
3.6/5Cleanliness: 3.6
All 62 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingBarTennis CourtBowling Alley
All Amenities
Surroundings
Airport: Exeter Airport
(41.3 km)
Landmarks: Riviera International Centre
(250m)
Landmarks: Central Church
(390m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Single Room
10

Single Room

1 Single bed
Free Wi-Fi
Non-smoking
TV
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Twin Room
9

Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
TV
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Standard Double Room
12

Standard Double Room

1 Double bed
Free Wi-Fi
Non-smoking
TV
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Superior Double or Twin Room with Sea View
8

Superior Double or Twin Room with Sea View

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Sea View
Daily Housekeeping
Room Details
Check Availability
Family Quadruple Room(2 Adults+2 Children)
6

Family Quadruple Room(2 Adults+2 Children)

1 Double bed and 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Daily Housekeeping
Bedding: Blanket Or Quilt
Room Details
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Superior Triple Room, Multiple Beds, Sea View
6

Superior Triple Room, Multiple Beds, Sea View

1 Single bed and 1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Sea View
Daily Housekeeping
Room Details
Check Availability
Family Triple Room(2 Adults+1 Child)
8

Family Triple Room(2 Adults+1 Child)

1 Single bed and 1 Double bed
Free Wi-Fi
Non-smoking
TV
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Apartment
7

Apartment

Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
TV
Microwave Oven
Room Details
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Guest Reviews(62)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Guest User
March 1, 2024
We have been coming to the TLH resort for last 6 years in November time which has now become our family tradition and as our family grows so does this weekend become even more important. This is a great place for all ages and especially a big group as plenty to do if you don't want to leave complex and you dont have to do everything together but still be in reaching distance. ( great for me due to mobility issues so easier to get around) we have stayed in the Derwent and carlton but prefer the carlton as the dinning experience feels a lot calmer. Staff were great and service was spot as nothing was to much trouble. We have already booked up again for next year and would recommend to anyone young and old. It's how you want to make your experience and the staff help with it . Just be kind as life is tuff enough.
Guest User
May 18, 2024
Had a 5 night stay early May, check in fine , room 202 2nd floor very big , family room so plenty of space , downside it was roasting , the heat hit you as soon as we opened the door , fan supplied but obvious noise , the mattress was not the best very hard , woke up feeling I needed a hip replacement . The good stuff , food very good , breakfast and dinner were spot on and the service too, hotel facilities are also very good , indoor and outdoor pools ,gym , games room including 2 x snooker tables , indoor bowls , plenty of options if the weather is not so good . I would give it 4 stars , but the room being hot and a tad tired plus the bed let it down .
Guest User
May 15, 2024
Just returned from a 4 night stay and credit where it’s due… excellent experience from start to finish. Thank you to all the staff, cleaners, reception, and most especially the waiters /waitresses and the cooks/chefs. Such great service and the food was delicious. The room was spacious, clean and had all the facilities you’d expect including a comfortable bed. Lots of entertainment and there is both an indoor and outdoor pool. The location is on a hill but bus services and the little train stops just outside the Derwent hotel which is connected to the Carlton. Great for exploring Torquay, Paignton, Exmouth, and surrounding areas, which we did. We’ve booked for next year, so that says it all really.
Guest User
April 13, 2024
Rooms very tired, needs a refurbishment. Bathroom extractor not working, towel rail not working, damp patches on walls. Room safe locked despite asking it to be opened. Worst was the dinner. Must have had a job lot of potatoes, served with nearly every choice, even with lasagne! Meals were tasteless and bland. Veggie options were sloppy.
Guest User
March 12, 2024
Overall a great place with staff and that's all staff who make you feel welcome the food was of a very good standard, the room that we were in had a great view over to Brixham and Paignton, a great entertainment centre downstairs pool tables & snooker tables plenty of machines to keep the whole family happy, we are looking forward to next tournament 😁
Guest User
March 2, 2024
Basic stop. breakfast basic. bar closed at 10pm bar further down the road in next complex open till 10-45pm helpful staff very helpful . Rooms clean booking breakfast advisable . Evening meal's available from 6 pm.2 inside swimming pools .Gym and spa
Guest User
March 1, 2024
Overall this trip was amazing, my sister booked this for me as a Christmas present, it was an overnight stay, spa fire & ice experience & Afternoon tea, we found it and booked in with ease, twin room was lovely, however our experience at the Aztec bistro for afternoon tea was a disaster, I have a severe egg allergy & my sister had exchanged several e mails with the bistro manager, who assured us that vegan scones would be available as an alternative with no problem. On arrival at the allotted time we were met with teenage staff who actively ignored us for at least 10 minutes with 1 young man serving, 1 young lady behind the bar found the time to finish her own drink and empty the bin while walking past us standing there, when it arrived the afternoon tea looked sadly lacking, on the bottom plate was 3 tiny finger sandwiches, the middle plate was a chocolate brownie which 'may contain egg' so I cant eat it, the top plate was a slice of vanilla cheesecake which I cant even explain how awful it looked!! It wasn't even dressed up to look edible, I asked about the vegan scones as promised, 10 minutes later I was told sorry we cant provide those for you today, is that ok!!! Not really!!!
Guest User
February 28, 2024
We stayed at the Carlton for a birthday celebration . Had a lovely time , The restaurant was closed on the Sunday night but we were offered the Victoria restaurant , well we couldn’t fault it staff were lovely , a special mention for Storm , what a lovely smiling young man . A credit to your hotels . The restaurant manager was also very nice ,food was very good and choice was excellent . So much so we asked to eat there for the rest of our stay , pool area was great nice relaxing swim entertainment excellent , and finished off with a treat in the Aztec spa , and what it treat it was , thank you all The 60th Birthday table !
Guest User
February 19, 2024
The first bad thing was the receptionist, she was rude and very unwelcoming, we knew we may have to pay for parking , but the manner it was dealt with, was short sharp an totally unnecessary and £40 for 4 nights was I feel extreme. the room although a standard family room was shabby , the bath had chips out of it. The food left alot to be desired, for £27.95 each it was crap . However the Alberts bar is worth a visit not just for a drink but for food as well, it cost less then the meal in the restaurant. My son and I found the games adequate, although you did have to look for the staff, they seemed more interested with there mobile phones then attending to the guest needs, and this only the first couple of days .

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: 10:00–10:30

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 15 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet, Set menu
AgeFee
Children 17 years old and under
£5.95 (approx. NZD 12.38) per person
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 70
With a stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay (Torquay City Centre), you'll be within a 5-minute walk of Greek Orthodox Church of Saint Andrew and Torre Abbey. This family-friendly hotel is 11.5 mi (18.5 km) from Dartmoor National Park and 14.1 mi (22.6 km) from Blackpool Sands.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Prices at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

The closest airport is Exeter Airport. It is 41.3 km from the hotel and approximately a 38minutes journey by taxi.

What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

The check-in time is after 16:00 and the check-out time is before 10:30.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort provide airport transfer services?

No, the TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort doesn't provide airport transfer services.

What amenities and services does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Sauna.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a swimming pool?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have fitness amenities?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has fitness amenities.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have non-smoking rooms?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort has non-smoking rooms. Please view the hotel listing for details.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort provide breakfast?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort provides breakfast.

About This Property

Nearest AirportExeter Airport
Distance to Airport41.32KM
Average Price FromNZD329
Hotel Star Rating3