Tower Court Motel - Adults Only Haven

Due to some negative reviews, I was dubious about staying here, however, have to say that I have found very little to complain about. Check-in was very friendly & welcoming. Very large room with a welcome small kitchen. Spotlessly clean. Love having a couch with coffee table & lamp, something I miss in many more expensive hotels where I have to lie on the bed to read etc. The air conditioner was effective. Plenty of hot water in the shower & great pressure. Whilst the mattress was firm, I actually slept like a log! Nice view out onto the pool & garden, with small patio setup. Beautiful beach for walking right across the road & heaps of eateries well within walking distance. My only issue, really, was the intermittent wifi, however I have had worse staying at much more expensive accommodation in Hervey Bay.

I booked and fully paid through Qantas travel. I am a visiting specialist doing clinics for children in Bundaberg and Hervey Bay. I was delayed in leaving Bundy on 22/8/24 riding my motorbike to tower court motel. I got there at 6.15pm finding the office shut without any instructions for after hours arrival. I noticed that there are 2 messages left by REECE the manager on my message bank. The 2nd message advised me that he is leaving and I am a “no show” without any instructions how to get the key. I called Qantas who called Reece and he agreed for me to call him. I called but he did not answer his ph. As I am wondering what to do a family residing there told me that Reece actually lives in unit #1. I knocked on the door at 630pm to face a hostile and rude hotel manager who did not wish to provide the room key to me. I pleaded with him to reconsider as I had nowhere to spend the night and the room was fully paid for. He shut the door at my face telling me that I had “violated his privacy”. I have not been refunded. I think this is very dishonest and not in the spirit of hospitality..

The bed could have been more comfortable

The stairs to the upper level were a challenge to us older travellers. The motel was in a handy position to find somewhere for breakfast in the morning and many good options for dinner in the evening.

Great economical option for a quick stop over. Clean sheets and towels The only downside would be the tiny TV However that’s really just a first world problem !!