Gardea SoulFamily Resort

Service Quality: Guests consistently praise the friendly, attentive, and professional staff who contribute to a welcoming atmosphere. The reception staff are particularly noted for organizing activities and being available for queries, ensuring a pleasant stay.(based on 1 review)

We'll probably go back! What an amazing hotel. Their website and the reviews don't convey some of the important small details about this hotel that make a family stay. First and foremost, this is obviously a hotel for families. They prioritise the kids and that's amazing. The kids club is really good. They print the weeks itinerary that runs from Monday to Sunday so that you can see everything that is on. You can drop your kid/s at anytime without booking them in so it's so easy to pick and choose when you want some peace! There's lots for the kids to do so they don't get bored. Although I think a few more toys or activities might help for the times when there isn't a defined activity scheduled. The pools are brilliant and it's generally easy to stay close to your kids and have an eye on them. They are of a good depth and slightly heated. The only negative is that the tiles on the inside are super slippery. We thought the food was really good and it was nice to experience different types of Italian food. Make sure you like Italian food though as getting any other type of food is impossible with the exception of a couple of things on the kids menu. There was always plenty of choice at dinner but it would have been good to see a few other things at breakfast or a change of some things from day to day. Finally the staff. They are incredible and so friendly. They are almost at the level of the friendliness of Fijian people and that is really saying something!

Excellent hotel to stay in this area , food was amazing,generous hospitality, variety of Italian cuisine with lovely staff serving food like they are serving their own family . room was clean with amazing view of lake and surrounding area . Poolside was great, warm clean water , plenty sun-bed area to relax , brilliant view . Hotel located in a popular area , tranquil and quiet area, walking distance to town and hiking paths.