Hyatt Place Topeka

Friendly staff and the place is clean.

Clean and friendly. Quiet location. Great stay!

Room set up was okay, the shower was probably by far the saddest part mold all alongside- Inside the shower.

I came into town for work and booked a three-night stay at this hotel. The room itself was clean, which I appreciated, but nearly everything else about the experience was disappointing. At check-in I was told the pool was closed, which wasn’t an issue for me but could be for other guests. As I headed to my room, I noticed one of the two elevators was out of service, barricaded with caution tape, and sections of the hallway ceiling were covered in blue tape. The only working elevator broke down the next day it opened but wouldn’t move floors, so I reported it to the front desk. It was back working. Throughout the property there were advertisements for food service at the lobby bar, but when I went down after work to order dinner, I was told they were out of food entirely. On my last morning, I woke to a notice slipped under my door saying both elevators were now out of commission, and guests would need to use the stairwells. These were concrete, unventilated, and miserably hot given the weather, making it especially difficult for older guests or anyone with luggage or physical ailments. When I raised concerns at the front desk, the staff member brushed them off as coincidence and offered no assistance or solutions. No luggage help, just a sorry. A hotel should prioritize guest experience, especially accessibility, and having both elevators down with no support was unacceptable. While the room was fine, the rest of my stay left me frustrated and unwilling to return.

I had to wait 45 minutes ti check in at 11pm becauae the one member of ataff working was somewhere else. A line formed and then after another 20 m I n

Only thing I didn't like was that the room was truly frigid when I arrived in my shorts and T-shirt. Turning off the a/c and climbing under the covers solved it.